Communication

The process of exchanging messages between a sender and a receiver.

Channels/media

The avenues through which messages are delivered.

Feedback

A receiver's response to a message.

Barriers

Obstacles that interfere with the understanding of a message.

Setting

Where communication takes place.

Distractions

Things that compete with the message for the listener’s attention.

Emotional Barriers

Biases against the sender’s opinions that prevent a listener from understanding.

Jargon

A specialized vocabulary used by members of a particular group.

Process

A particular course of action intended to achieve a result.

Respond

To reply or show a response or a reaction to something.

Explain the role of listening in communication.

When listening in communication it allows for better business. When you listen in the workforce you will understand better, and it makes it more enjoyable to talk to someone.

Explain why having an awareness of cultural differences is important.

Having an awareness of cultural differences will help in the understanding of vocal cues.

Focus your mind

Monitoring your thoughts when you read can keep you focused.

Summarize as you read

As you finish each paragraph and section of the text, mentally review what you have just read and summarize it.

Make connections

Think about how the material relates to ideas or information with which you are familiar.

Form mental pictures

Try to form pictures of the people, places, things, and situations described.

Build your vocabulary

Looking up words will improve your vocabulary and your understanding.