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Viewing:

Marketing vocab unit 10, ch 8

front 1

Communication

back 1

The process of exchanging messages between a sender and a receiver.

front 2

Channels/media

back 2

The avenues through which messages are delivered.

front 3

Feedback

back 3

A receiver's response to a message.

front 4

Barriers

back 4

Obstacles that interfere with the understanding of a message.

front 5

Setting

back 5

Where communication takes place.

front 6

Distractions

back 6

Things that compete with the message for the listener’s attention.

front 7

Emotional Barriers

back 7

Biases against the sender’s opinions that prevent a listener from understanding.

front 8

Jargon

back 8

A specialized vocabulary used by members of a particular group.

front 9

Process

back 9

A particular course of action intended to achieve a result.

front 10

Respond

back 10

To reply or show a response or a reaction to something.

front 11

Explain the role of listening in communication.

back 11

When listening in communication it allows for better business. When you listen in the workforce you will understand better, and it makes it more enjoyable to talk to someone.

front 12

Explain why having an awareness of cultural differences is important.

back 12

Having an awareness of cultural differences will help in the understanding of vocal cues.

front 13

Focus your mind

back 13

Monitoring your thoughts when you read can keep you focused.

front 14

Summarize as you read

back 14

As you finish each paragraph and section of the text, mentally review what you have just read and summarize it.

front 15

Make connections

back 15

Think about how the material relates to ideas or information with which you are familiar.

front 16

Form mental pictures

back 16

Try to form pictures of the people, places, things, and situations described.

front 17

Build your vocabulary

back 17

Looking up words will improve your vocabulary and your understanding.