front 1 a form letter may be used for which type of letter? | back 1 annual physical exam reminders |
front 2 A mark imprinted on paper that is visible when it is held to the light, usually a sign of quality is referred to as: | back 2 a watermark. |
front 3 A computer program, such as Microsoft Word, that includes numerous built-in templates is referred to as: | back 3 word processing |
front 4 In a physician's office, written communication is used for: | back 4 informing the staff officially of a policy or decision. |
front 5 Which of the following would be considered one of the "pros" of using email? | back 5 Email enables us to communicate without picking up the phone |
front 6 Which of the following would be considered a "con" of using email? | back 6 Email is not as secure, private, and confidential as people think. |
front 7 A good tip to keep your computer virus-free is to | back 7 d. never open an executable or script file (files with .exe or .vbs suffixes) |
front 8 A HIPAA-compliant form used to release personal information with the signed consent of the patient is known as a: | back 8 release of information form |
front 9 The process of carefully reading written material and marking errors for correction is known as: | back 9 proofreading |
front 10 Names of persons and places, the first word in a sentence, names of holidays, principal words in titles of major works, and any product or title that might be trademarked should be: | back 10 capitalized. |
front 11 What is the general rule for expressing numbers in numeric form versus spelling them out? | back 11 Numbers under 10 should be spelled out, and numbers over 10 should be expressed in numeric form. |
front 12 What punctuation is used to formally introduce a word, a list, a statement or question, a series of statements, or a long quotation? | back 12 colon |
front 13 In a business letter, the greeting to the recipient is called the: | back 13 salutation |
front 14 adverb | back 14 how? what? when? where? how often? |
front 15 adjective | back 15 describes, limits, or restricts a noun or pronoun |
front 16 apostrophe | back 16 used in contractions tp signify that one or more letters have been left out |
front 17 annotate | back 17 to provide critical of explanatory notes |
front 18 Certain formatting standards must be considered when preparing a letter. Which of the following would be considered a key point? | back 18 If a street address and box number are given, use the box number |
front 19 clause | back 19 part of a sentence with a subject and a predicate |
front 20 context | back 20 the part of a written or spoken statement that surrounds a particular word or passage and can clarify its meaning |
front 21 conjunction | back 21 meeting, a word that connects |
front 22 compose | back 22 write, to form by putting together, creating |
front 23 correspondence | back 23 written communication; communication by the exchange of letters |
front 24 contraction | back 24 in spelling and punctuation, a shortened version of word or group of words created by the omission of internal letters, with missing letters usually marked by an apostrophe |
front 25 ellipsis | back 25 a mark or series of marks used in writing or printing to indicate an omission, especially of letters or words |
front 26 domestic | back 26 not foreign, private |
front 27 interjection | back 27 used to express strong feeling or emotion. words are usually followed by an exclamation point or a comma |
front 28 master | back 28 refers to a reference document used to compare other similar documents or values to, or an original document save to a file which can be copied or modified as needed |
front 29 hyphen | back 29 a punctuation mark used to divide or create compound words |
front 30 etiquette | back 30 conventional rules for correct behavior |
front 31 pronoun | back 31 a word used instead of a noun, to indicate without naming |
front 32 postscript | back 32 an addition to a letter written after the writer's name has been signed |
front 33 noun | back 33 the name of anything, such as a person, place, object, occurrence or state |
front 34 preposition | back 34 a word that shows the relationship of an object to some other word in the sentence |
front 35 punctuation | back 35 standardized marks in written matter to clarify meaning |
front 36 stationary | back 36 writing materials, especially paper and envelopes |
front 37 proofread | back 37 reading of printed proofs to discover and correct errors |
front 38 template | back 38 an electronic file (or preprinted document) with a pre-designed, customized, format |
front 39 which of the following is an informal, memo-style communication that is usually specific to one concern? | back 39 An interoffice communication |
front 40 written communication is often called? | back 40 correspondance |
front 41 communication in the health care setting requires a number of forms to be completed. Patients are provided with a written statement from the practice that explains its adherence to the HIPAA regulations regarding their personal information. They are asked to sign a form indicating that they have received a copy (or been provided a copy to read) of the | back 41 notice of privacy practices |
front 42 which of the following statements is true about using email | back 42 email provides an easy reference to past communication |
front 43 The "assistant measured the patients blood pressure & entered the findings on the chart" in the sentence above "measured & entered" represent examples of | back 43 verbs |
front 44 what type of sentence contains 2 or more independent clauses, separated by a comma | back 44 compound |
front 45 any communication you prepare should be written using proper grammar & punctuation & must have which of the following | back 45 no misspelled words |
front 46 There are 14 rules about spelling that are very helpful when you understand how to use them. which of the following is one of the 14 rules? | back 46 i before e, except after c |
front 47 letter styles vary in the location of some of the parts. which of the following is the most popular letter style, because no tab stops are needed? | back 47 full block |
front 48 when you receive mail in the office, which of the following must you do? | back 48 date-stamp |
front 49 When mail is received, you can perform a valuable, timesaving service for the physician by identifying important points to be noted, this is known as | back 49 annotating |
front 50 if a check for services is received by mail you should immediately | back 50 endorse-stamp |
front 51 addresses on envelopes are read by computers using ________________. This requires that the address must be typed, or machine printed to be eligible | back 51 optical character readers |
front 52 of the following items, which is an advantage of using email? | back 52 email provides an easy reference to past communications |
front 53 identify which of the following examples is a type of form letter? | back 53 work status note |
front 54 which of the following is a word or word group that expresses action or a state of being | back 54 verb |
front 55 how should you handle mail received during a providers vacation? | back 55 consult with a partner or on-call provider to review mail & messages |
front 56 you have received a referring physician report in the mail. what you do first? | back 56 date-stamp the correspondence |
front 57 which method of sending mail is considered the most secure to maintain compliance with HIPPA? | back 57 registered |
front 58 which of the following letter styles has the dateline, complimentary close, & typed signature beginning a bit right of center? | back 58 modified block |
front 59 which of the following specially services provided by the USPS provides a proof of mailing & the date & time of delivery or attempted delivery | back 59 certified |
front 60 how can you help keep your computer virus-free? | back 60 before opening an email, look at the subject & who sent it |
front 61 which of the following is generated & received electronically in the EHR | back 61 laboratory reports |
front 62 when composing a letter, where should you key the date line | back 62 3 spaces below the letterhead |
front 63 which of the following are examples of correspondence sent from the medical office | back 63 consultations, collection letters, annual examination reminders, HIPPA forms |
front 64 which letter type is the most time-efficient for ambulatory care settings | back 64 full block letters |
front 65 which of the following is a classification of mail? | back 65 first-class mail |
front 66 which letter style has all lines aligned at the left margin | back 66 full block |
front 67 which of the following is an advantage of using mail in a medical practice | back 67 it leaves a trail, so the history of a conversation can be traced |
front 68 which of the following would you do first when reviewing emails? | back 68 look at the subject & who sent it |
front 69 which is the correct form of the date in a formal letter | back 69 January 29, 20XX |
front 70 which abbreviation is appropriate to use in the inside address of a formal letter? | back 70 NY for New York states |
front 71 DR. Alice Moore dictated a document that was word processed by Amy Garcia, what would the reference initials be | back 71 AM: ag |
front 72 what is the correct abbreviation for a copy notation? | back 72 CC |