front 1 Which of the following was NOT mentioned as a reason to learn about small groups? a. It will help you in college b. It will help you personally c. It is essential to career success d. It is significantly faster than individual decision making | back 1 d. it is significantly faster than individual decision making |
front 2 The group's expectations of how other group members will behave, think, and participate is called group _____. a. rules b. norms c. beliefs d. behavior | back 2 b. norms |
front 3 Formal, structured behaviors which are expected of a group are called group _____. a. rules b. norms c. beliefs d. commitments | back 3 a. rules |
front 4 Research indicates the ideal size for a group is _____. a. five members b. nine members c. seven members d. thirteen members | back 4 a. five members |
front 5 The attraction that group members have toward each other is called group _____. a. rules b. norms c. commitment d. cohesiveness | back 5 d. cohesiveness |
front 6 The technique of group members generating lots of ideas without making an attempt to evaluate them is called _____. a. analysis b. evaluation c. groupthink d. brainstorming | back 6 d. brainstorming |
front 7 Which of the following is a question of policy? a. Does campus security need more personnel? b. Should alcohol use on campus be controlled? c. Do poor study habits have a harmful effect on grades? d. Can a study group on campus parking create change in the parking situation? | back 7 b. Should alcohol use on campus be controlled? |
front 8 When a group member specializes in keeping the group "on task" by reminding members about the agenda or the point being discussed when the group is regressed, which role is he or she playing? a. Regulator b. Initiator-expeditor c. Recognition seeker d. Harmonizer-compromiser | back 8 a. Regulator |
front 9 Which of the following is true of members playing dysfunctional roles in groups? a. Dysfunctional roles should be carefully regulated b. All dysfunctional roles must be completely eliminated c. Self-discipline is one of the best ways to control the influence d. Any individual found playing such a role should be supressed | back 9 c. Self-discipline is one of the best ways to control the influence |
front 10 A person who becomes a leader because other like him or her is showing _____ influence. a. expert power b. referent power c. organizational power d. punishment/reward power | back 10 b. referent power |
front 11 Those people who work for the well-being and growth of everyone and are committed to creating a sense of community and sharing power in decision making are known as _____. a. servant leaders b. functional leaders c. situational leaders d. laissez-faire leaders | back 11 a. servent leaders |
front 12 Authoritarian, democratic, and laissez-faire leaders are grouped under _____. a. shared leaders b. functional leaders c. traditional leaders d. situational leaders | back 12 c. traditional leaders |
front 13 A person who "calls all the shots" in a group and controls the group by deciding what the members should talk about and who should talk is a(n) _____. a. effective leader b. democratic leader c. laissez-faire leader d. authoritarian leader | back 13 d. authoritarian leader |
front 14 A laissez-faire leader is one who: a. let's all points of view be heard b. decides who should talk and when c. calls the group together but does little else d. sets rules for the group governing discussions | back 14 c. calls the group together but does little else |
front 15 What is the main or key advantage of situational leadership? a. it gives leaders the main structure for leading groups b. It places the main or key emphasis on the members of the groups c. It allows leaders to use their persuasive talents to persuade members d. Its places responsibility on leaders to determine the appropriate leadership style | back 15 d. it places responsibility on leaders to determine the appropriate leadership style |
front 16 Using which leadership style do leaders state the problem but immediately consult with group members and then offer their support while the group determines the best thing to do? a. telling b. selling c. delegating d. participating | back 16 d. participating |
front 17 A leader will help the group process by all of the following EXCEPT _____. a. raising questions b. focusing on answers c. delegating responsibility d. discouraging social interaction | back 17 d. discouraging social interaction |
front 18 A leader's vision does all of the following EXCEPT_____. a. motivate b. create tension c. increase support d. offer a specific agenda | back 18 d. offer a specific agenda |
front 19 Which of the following was NOT mentioned as a way for obtaining consensus? a. take a break b. delay in taking a vote c. work out differences d. insist that agreement must be the result | back 19 d. insist that agreement must be the result |
front 20 Which aspect of public speaking is the most structured of all communication? a. channel b. message c. feedback d. sender-receivers | back 20 b. message |
front 21 The most import consideration in choosing a topic is to find a subject that: a. is current b. interests you c. will hold attention d. has never been given before | back 21 b. interests you |
front 22 The first place to look for a topic is: a. on the internet b. within yourself c. in current magazines d. in your discussions with others | back 22 b. within yourself |
front 23 A general rule of speeches is that the broader the topic, the more _____ the speech. a. memorable b. superficial c. persuasive d. creative | back 23 b. superficial |
front 24 After you have selected a topic for your speech, the next step is to decide on your _____. a. central idea b. general purpose c. specific purpose d. form of communication | back 24 b. general purpose |
front 25 To state the main thrust of a speech would be to state its _____. a. central idea b. general purpose c. specific purpose d. form of communication | back 25 a. central idea |
front 26 Which of the following choices was NOT mentioned as one likely to make you strategically flexible in audience analysis? a. Do your homework. b. Choose your target audience. c. Continue to analyze your audience even after you begin speaking d. Organize and outline your information only as you appear before your listeners in order to remain spontaneous and flexible | back 26 d. Organize and outline your information only as you appear before your listeners in order to remain spontaneous and flexible |
front 27 The best way to do a detailed analysis of factual information regarding audience members is through _____. a. surveys b. interviews c. polls d. demographics | back 27 d. demographics |
front 28 Time of the day, length of speech, and place where the speech is to be delivered relate most closely to which aspect of analysis? a. occasion b. group affiliation c. geographic location d. audience demographics | back 28 a. occasion |
front 29 The time frame for your speech refers to _____. a. the time of day your speech will be delivered b. the length of time planned for your speech c. the events leading up to your speech d. the events planned to follow your speech | back 29 c. the events leading up to your speech |
front 30 Which category of gathering information includes groups, mailing lists, news groups, live chat groups, and Web forums? a. interviews b. observation c. using the library d. computer databases | back 30 a. interviews |
front 31 When you search for the educational background, past writings, or experience in a particular area of a sponsor of a Web page to ensure that you are gathering material of high quality, you are using the criteria of _____. a. validity b. authority c. reliability d. objectivity | back 31 b. authority |
front 32 Every speech you put together should have which of the following for the main content of your speech? a. contrast b. examples c. elaborate definitions d. supporting material | back 32 d. supporting material |
front 33 To show a particularly questioning audience that a speaker has done her homework, the speaker would most likely use _____. a. statistics b. examples c. narratives d. hypotheticals | back 33 a. statistics |
front 34 When a speaker cites a prominent or admired person and quotes him or her directly, the speaker is making use of _____. a. examples b. testimony c. narratives d. personal experience | back 34 b. testimony |
front 35 Which of the following is NOT one of the principles of organization? a. Phrase all points in full sentences b. Give all points a parallel structure c. Reveal all points in both the introduction and conclusion d. Relate all points to your specific purpose and central idea | back 35 c. Reveal all points in both the introduction and conclusion |
front 36 How many main points should most classroom speeches have? a. Seven to ten b. Five to seven c. Ten to fifteen d. Not more than four or five | back 36 d. Not more than four or five |
front 37 The organizational pattern you select for your speech will mostly affect the speech's _____. a. intoduction b. body c. conclusion d. purpose | back 37 b. body |
front 38 An arrangement pattern that goes from left to right or top to bottom is called _____. a. time order b. spatial order c. topical order d. cause-and-effect order | back 38 b. spatial order |
front 39 The arrangement pattern in which speakers divide their speech into why something is happens and what impact it has is called _____. a. topical order b. cause-and-effect order c. problem-solution oder d. motivated sequence | back 39 b. cause-and-effect order |
front 40 Which organizational pattern is most appropriate for a persuasive speech? a. topical order b. cause-and-effect order c. problem-solution oder d. spatial order | back 40 c. problem-solution order |
front 41 A speaker using the pattern that divides the speech into two sections in which one deals with the problem and the other deals with the solution is called _____. a. topical order b. spatial order c. cause-and-effect order d. problem-solution order | back 41 d. problem-solution order |
front 42 If your speech is about four types of aerobic exercise, which of the following patterns or organization would you use? a. topical order b. cause-and-effect order c. problem-solution oder d. motivated sequence | back 42 a. topical order |
front 43 Which of the following parts of a speech are often NOT outlined? a. body b. main and minor points c. introduction and conclusion d. supporting material and transitions | back 43 a. introduction and conclusion |
front 44 The most important material in an outline is always the closest to the _____. a. top of the outline b. left hand margin c. right-hand marjin d. bottom of the outline | back 44 b. left-hand margin |
front 45 Keyword outlines: a. are complete maps of speeches b. include full sentences of ideas c. give the important words and phrases d. are useful to you when planning and developing a speech because they reveal major weaknesses in outline structure, idea support, and idea flow | back 45 c, give the important words and phrases |
front 46 The purpose of initial partition in the introduction of a speech is to: a. get the audience's attention b. establish the speaker's credibility c. preview the main points of the speech d. increase suspense about the nature of the speech | back 46 c. preview the main points of the speech |
front 47 If in doubt about whether or not to use a transition in a speech: a. use it b. avoid it c. make it as short as possibled d. like every major and minor point in your speech | back 47 a. use it |
front 48 A reference list at the end of the outline should include all material _____. a. avaiable b. on the Internent on this topic c. used in preparing the speech d. relevant to the topic of the speech | back 48 c. used in preparing the speech |
front 49 Which of the following was NOT offered as a recommendation regarding the reference list? a. Adopt a style and be consistent b. keep careful notes along the way c. Allow your reference list to be your key to gaining audience credibility d. let your reference list help you make certain that a wide range of sources is represented | back 49 c. allow your reference list to be your key to gaining audience credibility |
front 50 Nervousness is: a. unnatural b. a rare phenomenon c. something to be eliminated d. experiences by almost all communicators | back 50 d. experienced by almost all communicators |
front 51 Which of the following was NOT one of the four things the text suggests you remember when coping with public-speaking anxiety? a. nerves should be your enemy b. Experienced speakers get nervous c. play the role of a secure, confident speaker d. you are the only one who knows how nervous you are | back 51 a. nerves should be your enemy |
front 52 Which of the following is NOT a characteristic of a performance orientation? a. formal talk b. unfamiliar circumstance c. share ideas with an audience d. must follow proper behavior to be correct | back 52 c. share ideas with an audience |
front 53 Which of the following is NOT part of developing a conversational tone? a. being causal b. using contractions such as don't and can't c. imagining giving the speech to someone you know d. using an outline rather than writing out the speech work for word | back 53 a. being casual |
front 54 The kind of speaking tone most desirable in public-speaking situations is _____. a. dramatic b. commanding c. conversational d. casual | back 54 c. conversational |
front 55 When there is little time for speech preparation, the delivery type is _____. a. impromtu b. manuscript c. memorized d. extemporaneous | back 55 a. impromptu |
front 56 One goal of speakers using the manuscript style must make their speech sound _____. a. stylistic b. exactly worded c. unorganized d. spontaneous and natural | back 56 d. spontaneous and natural |
front 57 For the beginning speaker, which style of delivery is the best? a. impromptu b. manuscrpit c. memorized d. extemporaneous | back 57 d. extemporaneous |
front 58 Movement during a speech should be _____. a. spontaneous b. distracting c. coordinated with your speech d. completely avoided | back 58 c. coordinated in your speech |
front 59 Eye contact behavior varies according to: a. the intensity of the message b. the environment in which we learned it c. a special formula that combines speaker, message, and audience d. the type of delivery the speaker uses | back 59 b. the environment in which we learned it |
front 60 Volume is how loud you speak. In most public-speaking situation you should: a. yell or should b. speak at a normal level c. speak softer than normal d. speak in a louder voice than you feel comfortable with | back 60 d. speak in a louder voice than you feel comfortable with |
front 61 Which of the following is the vocal characteristic uses to emphasize certain words and phrases? a. pace b. pitch c. inflection d. enunciation | back 61 c. inflection |
front 62 What is the difference between articulation and pronunciation? a. Articulation is based on habits; pronunciation is a learned skill. b. Articulation is pronouncing letters; pronunciation is pronouncing whole words. c. Pronunciation is pronouncing letters; articulation is pronouncing whole words. d. pronunciation has to do with sound substation, omission of sounds, and slurring; articulation has to do with expression | back 62 b. articulation is pronouncing letter; pronunciation is pronouncing whole words |
front 63 Which of the following is the essential question to ask in deterring the type of visual support to use in a speech? a. What's available? b. What will be easier? c. What will best illustrate the topic? d. What can best be seen by everyone in the audience? | back 63 c. what will best illustrate the topic? |
front 64 The most important guideline for the successful use of PowerPoint is to: a. treat it as an ad b. use it only for creative multimedia c. try to use all caps in whatever typeface is chosen d. use a variety of colors and formats to hold attention | back 64 a. treat it as an ad |
front 65 An informative speech should be designed to: a. lead people to action b. entertain the audience c. increase understanding d. change people's beliefs | back 65 c. increase understanding |
front 66 If you are trying to explain a principle that might be unfamiliar to your audience, the best supporting material would probably be _____. a. facts b. quotations c. illustrations and example d. technical or specialized vocabulary | back 66 c. illustrations and example |
front 67 A speech that focus on what has happened, is happening, or will happen is a speech on _____. a. events b. objects c. concepts d. processes | back 67 a. events |
front 68 The kind of definition that shows how something performs or can be used is called _____. a. example b. function c. etymology d. comparison | back 68 b. function |
front 69 When conducting a question-and-answer session following a speech, a speaker should do all of the following EXCEPT _____. a. keep answers brief and to the point b. listen to the question before answering it c. ask questions to understand a confusing question d. use it as an opportunity to share important points not covered in the speech | back 69 d. use it as an opportunity to share important points not covered in the speech |
front 70 Which of the following refers to the process that occurs when a communicator influences the values, beliefs, attitudes, or behaviors of another person? a. influence b. motivation c. persuasion d. argumentation | back 70 c. persuasion |
front 71 Predispositions to respond favorably or unfavorably toward a person, subject, or situation are labeled _____. a. needs b. values c. beliefs d. attitudes | back 71 d. attitudes |
front 72 Concerning the strategies suggested for persuasive speakers, which of the following is correct? a. use one strategy only b. use all the available strategies c. use no more than two at a time d. use only the strategies that you have planned ahead of time | back 72 b. use all the available strategies |
front 73 Moving from the general (like a conclusion) to the specifics (like supporting ideas for the conclusion) is called _____. a. reasoning by analogy b. casual reasoning c. inductive thinking d. deductive thinking | back 73 d. deductive reasoning |
front 74 When you compare two similar cases and conclude that if something is true for one it must also be true for the other, you are using _____. a. reasoning by analogy b. casual reasoning c. inductive thinking d. deductive thinking | back 74 a. reasoning by analogy |
front 75 The most basic needs, acceding to Maslow, are _____ needs. a. safety b. self-esteem c. physiollogical d. belongingness and low | back 75 c. physiological |
front 76 When speakers demonstrate genuine enthusiasm and energy for the subjects, they are holding competence through _____. a. caring b. character c. dynamism d. commitment | back 76 c. dynamism |
front 77 Questions of _____ deal with whether or not something is true or false? a. fact b. value c. policy d. discussion | back 77 a. fact |
front 78 in all cases, persuaders should present both sides of an argument in their speeches. Which of the following accurately evaluates this statement? a. This statement is always true. b. If listeners basically support your ideas, one side may be sufficient, thus, the statement is not always true c. If listeners are hostile (opposed) to your ideas, then only one side should be provided; thus, the statement above is not always true d. If listeners have at least a high school education, then only one side should be provided; thus, the statement above is not always true | back 78 b. if listeners basically support your ideas, one side may be sufficient; thus, the statement is not always true |
front 79 In which step on the motivated sequence do speakers offer listeners their solution? a. need b. action c. satisfaction d. visualization | back 79 c. satisfaction |