front 1 As Luke and Erick begin a conversation, they are likely to engage in | back 1 small talk |
front 2 After Selena’s comment concerning the budget deadlines, Sharon started talking about her vacation plans, therefore violating the idea of | back 2 conversational coherence |
front 3 Dakota tends to be shy and withdrawn in face-to-face conversations.Yet online he has many friends that he communicates with and seeks social support from. Which aspect of online empathy and support is Dakota benefiting from? | back 3 benefit to apprehensive person |
front 4 In high-context cultures | back 4 you are more likely to see greater use of qualifiers |
front 5 Karen and Kelly are discussing their relationship in a busy location in the student center.Karen suggests to Kelly that they move the conversation to his dorm room. Karen is likely concerned about | back 5 protecting their privacy |
front 6 Marcus and Janet have been married for ten years. When they tell stories about their travels at dinner parties, they often co-narrate, which means | back 6 they often finish each other’s sentences when telling the story |
front 7 Tirana conveyed _____ by telling Carlos that she understood his feelings and could see his point of view. | back 7 empathy |
front 8 To show _____, you need to be direct, honest, and straightforward in your communication. | back 8 authenticity |
front 9 You can still express_____ without having to approve of another person’s behaviors or view. | back 9 confirmation |
front 10 A good supportive response to the statement, “I was called out on a pitch that was obviously outside the strike zone,” would be | back 10 “You must be bummed.What a shame.” |
front 11 A statement that interprets information or experiences by offering a reasonable alternative explanation for an event or circumstance is often referred to as | back 11 framing |
front 12 Advantages of support in cyberspace include | back 12 not being face to face makes it easier to disclose problems and the capacity to hear from a variety of people around the world |
front 13 Jessie felt sick to her stomach because she sensed how disappointed Alan felt after losing the game. This is an example of | back 13 empathetic responsiveness |
front 14 Josie recently lost her husband to cancer.She wants to find a method to memorialize him in a fashion that will allow others to share feelings as they cope with the loss.She decides to create a digital memorial to allow others to post comments.This form of communication is called | back 14 transcorporeal communication |
front 15 Negative facework involves doing all of the following except | back 15 expressing your admiration for your partner’s courage or effort |
front 16 Online support groups have been shown to provide support | back 16 in times of national or public tragedies, for people who seek help but want to remain anonymous and for those who have uncommon chronic or terminal diseases |
front 17 Other-centered messages | back 17 utilize active listening and encourage talk |
front 18 Perspective taking | back 18 is empathizing by imagining yourself in another person’s situation |
front 19 To become more effective at using empathizing with others as a communication skill, you should | back 19 pay attention to what the person is saying |
front 20 Cultures vary in levels of acceptable self-disclosure; overall, _____ have the highest perceived degree of self-disclosure. | back 20 Americans |
front 21 Disclosure includes | back 21 sharing personal information about yourself, sharing personal information about others and sharing personal feelings |
front 22 Disclosure-privacy dialectic | back 22 is the tension between sharing and protecting private information, is also known as the openness and closedness dialecticis and a complex decision-making pull felt by people in a relationship |
front 23 If you were trying to describe your feelings, which of the following would be least acceptable? | back 23 I’m qualified. |
front 24 In a risk-benefit analysis, individuals | back 24 weigh the advantages of a relationship against the costs |
front 25 Intimate self-disclosure is appropriate | back 25 when it is reciprocated |
front 26 Owning feelings involves | back 26 making “I” statements |
front 27 Sally met Jeremy briefly at a party. She is interested in getting to know him better, so she finds him on Facebook. Sally finds the information that his friends post about him as credible. This can be attributed to what theory? | back 27 warranting theory |
front 28 Spike bobbles the easy grounder hit to him and then throws the ball over the first baseman’s head. The best worded constructive criticism to his action would be | back 28 “You’re taking your eye off the ball before you actually field it.” |
front 29 The points that separate the parts of ourselves that we are comfortable sharing from those we keep private are | back 29 personal boundaries |
front 30 A message that tells others how to treat us respectfully and meet our expectations is a | back 30 personal request |
front 31 Appeals to negative emotions like fear, shame, anger, and sadness may be effective when persuading others to | back 31 take an action |
front 32 Assertive behavior is characterized by | back 32 standing up for your personal rights |
front 33 Assertive messages can be risky because | back 33 you may be perceived as aggressive |
front 34 Both Becky and Latoya have their ears pierced because Janie, the most popular girl in their class, has her ears pierced. This is an example of what kind of power? | back 34 referent |
front 35 If you try to get another person to like you, trust you, or have confidence in your ability, you are trying to use a means of persuasion known as | back 35 credibility |
front 36 The elaboration likelihood model developed by Richard Petty focuses on | back 36 how we process persuasive messages |
front 37 Reasons should be supported by | back 37 evidence |
front 38 Owning feelings, avoiding confrontational language, and maintaining a firm but pleasant tone of voice are all characteristics of | back 38 assertive behavior |
front 39 The reason that passive-aggressive behavior is so damaging to relationships is because | back 39 the behavior appears harmless, it doesn’t allow the other person to respond and it is coercive |
front 40 A style of conflict management that gives some satisfaction to both parties is | back 40 compromising |
front 41 All of the following are conflicts, but a(n) _____ is a conflict that is apparent, not real. | back 41 pseudoconflict |
front 42 As Yelena approaches Derek with a conflict, he jumps up from his chair and states that he is late for work. From this, you may assume that Derek is using the _____ conflict style. | back 42 withdrawing |
front 43 Conflict in a relationship is | back 43 inevitable |
front 44 If Charlene takes the blame for the failure of her team, even though she did nothing wrong, she is exhibiting which approach to conflict? | back 44 other-face orientation |
front 45 Glen reports that the first deal was made on February 28. Nora says that the first deal was made on January 19. The conflict that ensues is | back 45 a fact conflict |
front 46 Once a mediator comes up with a solution, and both conflict partners understand the solution, the mediator should | back 46 help establish an action plan that specifies what each party should do |
front 47 Policy conflicts are often based on personal opinion, with no “right” or “wrong” way to solve them. What is the best way to manage a policy conflict? | back 47 compromise |
front 48 Sarah is an avid reader and fan of the Twilight series.She has read all the books and anxiously awaits each movie release.On Twitter she notices that someone tweets that “all twilight fans are lame and need to get a life.”Before responding, what should she do? | back 48 ignore the message |
front 49 The principle of negative reciprocity says that we tend to | back 49 repay negative treatment with negative treatment |
front 50 A nurturing parental communication style includes | back 50 encouraging messages and displays of affection and praise |
front 51 A parent who provides inconsistent nurturing, meeting infant’s needs only time to time, will have a child who develops | back 51 an anxious-ambivalent attachment |
front 52 Close male relationships are often characterized by | back 52 covert intimacy |
front 53 Couples who withdraw or accommodate to avoid conflict are not solving problems | back 53 collaboratively |
front 54 In the family system, rules of conflict are often based on | back 54 the parent’s preferred conflict style |
front 55 Jana has been a friend of the Monroe family for years. She regularly attends holiday celebrations and takes vacations with the family. She is considered | back 55 fictive kin |
front 56 Jealousy may cause all of the following except | back 56 covert intimacy |
front 57 Mary Anne Fitzpatrick says that when marriage partners follow the values accepted by parents and place emphasis on stability, they are likely to be engaged in a marriage type she calls | back 57 traditional |
front 58 One way to open the lines of family communication is | back 58 have a set time when all members of the family can interact with each other |
front 59 You are more likely to experience mutual understanding with your partner when | back 59 you swing back and forth between seeing things from your point of view and your partner’s |