front 1 when performing a safety check, remember to make a daily visual check of electrical devices, furniture, ________, & lighting before patients arrive | back 1 floors |
front 2 The reception room requires a safety check every morning to ensure that it presents no hazards for patients & visitors, which of the following should be performed when evaluating the reception area? | back 2 clean any toys |
front 3 at the end of the day you will be responsible for closing the office. for offices using EHR, what should you do with your computer or tablet? | back 3 log off but keep power on so that the IT department may push through patches of updates |
front 4 for offices using EHR software dictated notes, hospital discharge reports & consults should be | back 4 scanned in the patients electronic chart |
front 5 which rule generally covered entities to take reasonable steps to limit the use or disclosure of & request for, protected health info (PHI) to the minimum necessary to accomplish the intended purpose? | back 5 HIPPA "minimum necessary privacy rule" |
front 6 There are many advantages to using computers in the medical office. The computer can facilitate claims processing: the necessary info is entered into the practice management application of the EHR & sent directly to | back 6 insurance companies & insurance clearing houses |
front 7 what type of software allows a medical office to schedule appointments, record patient demographics & insurance info, verify eligibility, scrub outgoing claims prior to submission, process claims, check claim status, monitor contracts for underpayment & generate financial reports | back 7 practice management |
front 8 what type of software captures all patient health information harvested from one or more encounters in any health care delivery system & refers to the interoperability of electronic medical records or the ability to share medical records with other health care facilities | back 8 electronic health record |
front 9 Which of the following consist of the computer workstation & tablets, printers, PDAS, smartphones, scanners, & modems | back 9 Hardware |
front 10 using proper ergonomics in the work environment promotes wellness & minimizes | back 10 musculoskeletal disorders |
front 11 which of the following are used by hospitals, providers offices, & clinics to send & receive information over telephone lines | back 11 facsimile machines |
front 12 which of the following would you use to back up data to ensure integrity from loss, disaster, human error, hard-drive error, virus, or equipment damage | back 12 Tapes, CDS, & off-site (cloud-based) applications |
front 13 daily maintenance of office equipment includes cleaning various parts ( with appropriate materials) checking & resetting consumables, replacing parts & | back 13 troubleshooting |
front 14 which of the following tasks would you perform when closing the office at the end of the workday? | back 14 clean & restock each examination room |
front 15 which of the following is a safety technique used to prevent accidents & maintain a safe work environment | back 15 installing a locking system on the door between the waiting room/ reception area & the examination room/ office area |
front 16 why is it important to inventory supplies in the medial office | back 16 to maintain a treshold level |
front 17 which of the following is a feature of practice management software | back 17 scheduling appointments |
front 18 what is the function of encoder software | back 18 improve accuracy of CPT, ICD-10 & HCPCS codes |
front 19 why is it important to back up data | back 19 to ensure data integrity from loss, disaster, human error, hard-drive error virus or equipment damage |
front 20 downtime can be best described as which of the following | back 20 times when the computer systems are not operating |
front 21 office equipment that makes it possible to send & receive letters, medical reports, laboratory reports & insurance claims is called a | back 21 facsimile machine |
front 22 which of the following statements describes proper ergonomics | back 22 feet are flat on the floor or supported by a footrest |
front 23 which of the following has the U.S department of Justice, civil rights division-national task force on violence against health care providers recommended for medical facilities | back 23 install dead bolt locks on office doors leading to hallways & other public areas |
front 24 when considering a rooms appearance, what is regularly used to provide an inviting environment | back 24 relaxing background music and large plants |
front 25 if you are the first staff member to arrive at work, it will be necessary to enter the security code to the system before opening the door or enter the code on an internal keypad before the entrance delay period expires. however, you should do which of the following | back 25 be aware if there is anyone around you as you key in the code |
front 26 if children's toys or books are provided, they require constant monitoring. which of the following statements is accurate | back 26 all toys should be washable & of safe design & material with no sharp edges |
front 27 which function is performed when preparing the front desk at the beginning of the day | back 27 turn on computers, scanners, printers & other electronic equipment |
front 28 children, and some adults, have a natural curiosity about things in the examination room, cabinets, or on counters. which of the following steps should be taken to ensure safety | back 28 lock prescription pads in a secure area |
front 29 which of the following would be considered a way to protect patient privacy | back 29 use a privacy screen over the computer monitor |
front 30 which of the following is a step in closing the office | back 30 lock all doors & windows |
front 31 in general, the term EMR ( electronic medical records) refers to | back 31 clinical functions |
front 32 which type of software allows a medical office to schedule appointments, record patient demographics & insurance info, verify eligibility, scrub outgoing claims prior to submission, process claims check claims status, monitor contracts for underpayment & generate financial reports | back 32 practice management software |
front 33 part of opening the office is to check the exam rooms for cleanliness, even if they were cleaned the night before. why would you recommend checking again in the morning | back 33 in case the physician saw a patient in the office after hours |
front 34 careful monitoring of inventory is vital, you do not want to run out of needed supplies, & you want to be sure to | back 34 determine if you have enough storage space |
front 35 improper setup of workstations or repetitive use of computer equipment may | back 35 result in physical injury |
front 36 what application software allows patients to communicate with the practice & providers, suing a secure username & password | back 36 patient portals |