when performing a safety check, remember to make a daily visual check of electrical devices, furniture, ________, & lighting before patients arrive
floors
The reception room requires a safety check every morning to ensure that it presents no hazards for patients & visitors, which of the following should be performed when evaluating the reception area?
clean any toys
at the end of the day you will be responsible for closing the office. for offices using EHR, what should you do with your computer or tablet?
log off but keep power on so that the IT department may push through patches of updates
for offices using EHR software dictated notes, hospital discharge reports & consults should be
scanned in the patients electronic chart
which rule generally covered entities to take reasonable steps to limit the use or disclosure of & request for, protected health info (PHI) to the minimum necessary to accomplish the intended purpose?
HIPPA "minimum necessary privacy rule"
There are many advantages to using computers in the medical office. The computer can facilitate claims processing: the necessary info is entered into the practice management application of the EHR & sent directly to
insurance companies & insurance clearing houses
what type of software allows a medical office to schedule appointments, record patient demographics & insurance info, verify eligibility, scrub outgoing claims prior to submission, process claims, check claim status, monitor contracts for underpayment & generate financial reports
practice management
what type of software captures all patient health information harvested from one or more encounters in any health care delivery system & refers to the interoperability of electronic medical records or the ability to share medical records with other health care facilities
electronic health record
Which of the following consist of the computer workstation & tablets, printers, PDAS, smartphones, scanners, & modems
Hardware
using proper ergonomics in the work environment promotes wellness & minimizes
musculoskeletal disorders
which of the following are used by hospitals, providers offices, & clinics to send & receive information over telephone lines
facsimile machines
which of the following would you use to back up data to ensure integrity from loss, disaster, human error, hard-drive error, virus, or equipment damage
Tapes, CDS, & off-site (cloud-based) applications
daily maintenance of office equipment includes cleaning various parts ( with appropriate materials) checking & resetting consumables, replacing parts &
troubleshooting
which of the following tasks would you perform when closing the office at the end of the workday?
clean & restock each examination room
which of the following is a safety technique used to prevent accidents & maintain a safe work environment
installing a locking system on the door between the waiting room/ reception area & the examination room/ office area
why is it important to inventory supplies in the medial office
to maintain a treshold level
which of the following is a feature of practice management software
scheduling appointments
what is the function of encoder software
improve accuracy of CPT, ICD-10 & HCPCS codes
why is it important to back up data
to ensure data integrity from loss, disaster, human error, hard-drive error virus or equipment damage
downtime can be best described as which of the following
times when the computer systems are not operating
office equipment that makes it possible to send & receive letters, medical reports, laboratory reports & insurance claims is called a
facsimile machine
which of the following statements describes proper ergonomics
feet are flat on the floor or supported by a footrest
which of the following has the U.S department of Justice, civil rights division-national task force on violence against health care providers recommended for medical facilities
install dead bolt locks on office doors leading to hallways & other public areas
when considering a rooms appearance, what is regularly used to provide an inviting environment
relaxing background music and large plants
if you are the first staff member to arrive at work, it will be necessary to enter the security code to the system before opening the door or enter the code on an internal keypad before the entrance delay period expires. however, you should do which of the following
be aware if there is anyone around you as you key in the code
if children's toys or books are provided, they require constant monitoring. which of the following statements is accurate
all toys should be washable & of safe design & material with no sharp edges
which function is performed when preparing the front desk at the beginning of the day
turn on computers, scanners, printers & other electronic equipment
children, and some adults, have a natural curiosity about things in the examination room, cabinets, or on counters. which of the following steps should be taken to ensure safety
lock prescription pads in a secure area
which of the following would be considered a way to protect patient privacy
use a privacy screen over the computer monitor
which of the following is a step in closing the office
lock all doors & windows
in general, the term EMR ( electronic medical records) refers to
clinical functions
which type of software allows a medical office to schedule appointments, record patient demographics & insurance info, verify eligibility, scrub outgoing claims prior to submission, process claims check claims status, monitor contracts for underpayment & generate financial reports
practice management software
part of opening the office is to check the exam rooms for cleanliness, even if they were cleaned the night before. why would you recommend checking again in the morning
in case the physician saw a patient in the office after hours
careful monitoring of inventory is vital, you do not want to run out of needed supplies, & you want to be sure to
determine if you have enough storage space
improper setup of workstations or repetitive use of computer equipment may
result in physical injury
what application software allows patients to communicate with the practice & providers, suing a secure username & password
patient portals