INTERPERSONAL COMMS
Family
a system of elements that operate together producing communication patterns that enable its members to either adapt to or resist outside influences and typical crises within the family system
relationship
how two or more concepts, objects, or people are connected, or the state of being connected
family structure
various working orders developed by the entire family
family functions
services a family provides for its members and the society at large
power-authority structure
the way a family assigns the authority to wield discipline within the family
positional structure
a family authority structure in which lines of authority are hierarchically arranged, based on status and social position
person-oriented structures
families allowing individuals members to determine how much influence they want to exert
consensus
general agreement among various groups on fundamental matters; broad agreement on public questions
accomodation
less articulate or dominating family members give in
Defacto
single family member acts alone or the matter is decided by events
interaction structures
communication channels most frequently used
centralized
a single member who interacts a great deal with all of the members and may or may not pass information along to the family`
decentralized
frequent interaction is likely to occur with all or most family members
family systems theory
views the family as a system of interacting parts whose interactions exhibit consistent patterns and unstated rules
open family
encourages its members to interact with the outside world and to share those interactions
closed family
discourages its members from interacting outside the home and emphasizes that family comes first
random family
a family in which boundaries are not very clearly drawn and may be frequent source of misunderstanding and dispute
enmeshed system
one that sacrifices the autonomy of its members in order to experience a great deal of cohesion
disengaged family
promotes independence but little family loyalty
family evolution
how the family adapts to the developmental changes and personal needs of its members as well as to the changing social and economic needs of the culture
family crisis
a situation in which the usual behavior patterns are ineffective and new ones are called for immediately
Sapir-Whorf hypothesis
language creates way of thinking and perceiving
crisis in stages: DIVORCE
Stage 1: shock resulting in numbness or disbelief, denial
Stage 2: recoil stage resulting in anger, confusion, blaming, guilt, and bargaining
Stage 3: depression
Stage 4: reorganization resulting in acceptance and recovery
accommodation decision making style
a style of decision making in which less articulate or less dominating members of the family give in to those who hold the power or are more persistent
centralized network
a communication structure in which team members communicate through a single individual to solve problems or make decisions
comforting
a response style in which a listener reassures, supports, or distracts the person seeking help
companionate family
type of family build on mutual affection, sexual attraction, compatibility, and personal happiness between husband and wife
constitutive rules
communication rules that specify how certain communicative acts are to be counted
control messages
power assertion, love withdrawal, induction
democratic family
family in which adolescents participate in decisions affecting their lives
family themes
recurring attitudes, beliefs, or outlooks on life shared by the entire family
independent couples
married partners who exhibit sharing and companionship and are psychologically interdependent but allow each other individual space
love withdrawal discipline
relies on child's fear they will lose parent's support, affection, and approval
separate couples
live together but view their relationship more as a matter of convenience than a result of their mutual love or closeness
intimacy
relational closeness
characteristics of relationships
constantly changing, affected by culture, require maintenance, require commitment
factors that influence intimacy
1. perspectives
2. created prototype
3. environmental conditions
environmental conditions of intimacy
physical proximity, shared episodes, romantic feelings
physical proximity
increased likelihood that 2 people will communicate more frequently with each other
shared episodes
an episode is shared when 2 people engage in an activity that neither could do alone
romantic feelings
emotional state leading to intimacy that occurs when an event brings two people together, an individual convinces himself the other is attractive, and some form of arousal
Duck's Filtering Theory of Attraction
1. Sociological cues
2. Pre-interaction cues
3. Interaction cues
4. Cognitive Cues
sociological cues
proximity, frequency of interaction
pre-interaction cues
physical cues (height, weight, artifacts, and beauty) that serve a basis for attraction and perceptions of similarity and difference
interaction cues
make assessments about whether they want to get to know someone better
cognitive cues
attraction is ultimately based on shared values and opinions
matching hypothesis
the tendency to develop relationships with people who are approximately as attractive as we are
reciprocal liking
we are attached to them because they express liking toward us
complementary needs
people are more likely to be attracted to someone who complements their needs and vice versa
exchange theory
the ratio of cost to rewards derived by each person is a goal predictor of how attracted each person will be to the relationship
relationship development
initiating, experimenting, intensifying, integrating, bonding
grave-dressing phase
this is the time when each gives an account of why the relationship failed (final phase)
covenant talk (in bonding: knapp stage model)
discussions in which people work out what they want, what they believe, and what they hope for each other
Social Penetration theory
proposes relationships develop through increases in self-disclosure
self-disclosure
voluntary sharing of information about the self that another person is not likely to know
breadth
number of topics we are willing to discuss
depth
depth with which we are willing to discuss any given topic
4 stages of relationship development
1. Orientation (non-deep areas, cautious)
2. Exploratory affective exchange (friends vs acquaintances)
3. Affective exchange (open with some resistance, barriers are broken)
4. Stable exchange (very, very open, extensive communication, highly intimate)
orientation
involves superficial disclosure that allows people to get to know each other in a non-threatening way
exploratory affective exchange
broadening the range of topics allows them to determine what they have in common and whether they want to continue the relationship
affective exchange
when people start to disclose about more personal topics or emotions/become more vulnerable
stable exchange
people feel free to disclose almost all of their thoughts, feelings, and experiences
social penetration
self disclosure becomes less personal and less frequent
turning point model
couples move forward from commitment over the course of their relationship
dialectics model
dialectical tensions like independence or interdependence are always negotiated moving relationship forwards
love styles
eros, storge, ludus, mania, agape, pragma
- Lee (1973)
eros
"romantic and passionate love"
strong emotional highs and lows, characterized by attraction & affection, sexual desire: in love, sense of intimacy quickly, high levels of self-disclosure
- to intensify, increase conflict and tokens of behavior
storge
"friendship love"
compassion = 1st priority, high levels of commitment and intimacy + low levels of passion, security & companionship important, love = partnership
3 things: affection, shared values and goals, compatibility
- might become bored + predictable
ludus
view relationship as fun and casual, avoid commitment (play the field), gather information from 3rd parties, share little with partner, slow to develop intimacy
- use negative strategy to maintain relationship like making partner jealous + being unfaithful
mania
ERO + LUDUS
more demanding + dependent, possessive and jealous, high levels of physical attraction and passion, emotional highs and lows
- negative behaviors to control partners
agape
EROS + STORGE
revolves around caring, concern and tenderness, focused on giving (deep abiding and passionate love), willing to make sacrifices for the other, high levels of unconditional level, lack of secret tasks
pragma
STORGE + LUDUS
avoid emotional risk-taking, commit only after considerable time and thought, search for person who fits particular image, "common sense" approach for problem solving approach to life and love, use direct communication and practical strategies
KNAPP
stage model of relationship development and intimacy (staircase)
coming together (CT) + coming apart (CA)
- not every couple faces coming apart
CT: initiating
meeting, introductions
- formalized, fellowship social scripts, culturally appropriate messages
CT: experimenting
small talk, flirtatious
CT: intensifying
dating, spending intentional time (talking)
CT: integrating
order lives around one another, exclusive; expectation of invitation (as a couple), seeing family, rhythm
CA: differentiating
independent interests to separate oneself (begin to come apart); can be giving space
CA: circumscribing
conflict, miscommunicating, arguing (expectations so rejecting communication); trust violations
CA: stagnating
little left to be said, void of communication
CA: avoiding
choose to be apart from SO; moving out, etc.
CA: terminating
formally ending relationship (grave dressing)
secrete tests within the intensifying stage
endurance, separation, triangle, indirect suggestion
endurance test
want to know if they are committed to us; increase costs to see if person will remain
separation test
see if they will miss us and commit more
triangle test
flirting with someone else to make jealous; seeing if the other person is interested in somebody else (unfaithful to test for jealousy)
indirect suggestion
testing to see what you stand indirectly
uncertainty reduction theory
WE WANT TO REDUCE UNCERTAINTY
culture
the set of virtues and beliefs, norms and customs, rules, and codes that socially define groups of people, binding them to one another and giving them a sense of community
culture's worldview
its orientation toward such things as God, humans, nature, the universe, and the other philosophical issues that are concerned with the concept of being
5 dimensions of cultural difference
1. locus of control
2. action oriented
3. attitudes toward time
4. connection to others
5. communication styles
locus of control
how much control we have over our lives
1. control cultures 2. constraint culture
control culture (locus of control)
have a belief in one's own ability to control destiny (internal locus of control)
constraint culture (locus of control)
believe people have very little control over their lives and there is little one can do to change his/her fate (external locus of control)`
action-oriented
how time is spent and valued
doing cultures (action oriented)
members worry about washing time and judge their own worth by their accomplishments - judged on how well they do not relate to others
being cultures (action oriented)
personal compatibility is more important than job competence, not as driven- (relaxing is not wasting time)
attitudes toward time
perception of how time is structured
M-time cultures (attitudes toward time)
"time is money," should be scheduled and organized (monochronic); expect things to start on time (we schedule unscheduled time)
P-time cultures (attitudes toward time)
pre-set schedules are seldom followed, several tasks may be undertaken at the same time (polychronic), not multitasking
connection to others
individualistic cultures & collectivistic cultures
individualistic cultures (connection to others)
basic unit: individual; expected to make their own decisions, take personal responsibility for their actions and look out for their own best interests (loyalty to self)
collectivistic cultures (connection to others)
basic unit: group; believe individual must be subordinate to the group and in return the group protects its members, conformity and consensus are sought (loyalty to others)
communication styles
what are they looking at to determine meaning
low-context (communication styles)
meaning is explicitly stated in words; people are expected to say what they mean and mean what they say (accuracy and clarity = important), meaning clearly laid out by speaker
high-context (communication styles)
meaning is implicit and unstated; receivers are expected to look at context to understand the speaker's meaning (people are expected to read between the lines), being too direct is seen as offensive
barriers to intercultural understanding (THINGS TO NOT DO)
prejudice, discounting, fundamental attribution error, totalizing, ethnocentrism, assumed similarity
predjuice
negative social attitude held by members of one group towards members of another, biases perception and leads to discrimination
discounting
dismiss information that does not fit the preconceived schemata
fundamental attribution error
overestimating internal cause and underestimate external cause for our success, overestimate internal for failure
totalizing
characterizing someone solely by one dimension of a person, limiting character
ethnocentrism
assuming your culture is better than another
assumed similarity
ignore differences and assume all of one group are the same
increasing our co cultural understanding (THINGS TO DO)
1. open yourself up to new contacts
2. learn about the history and experiences of different subcultures
3. test your stereotypes
4. develop empathy
5. work on becoming more self-confident
social role expectations
lay the foundations for professional interactions
- enacting roles and scripts