Which term refers to business processes that are not executed by a single group or function?

1. Silo Effect
2. Cross-Functional
3. Functional Structure
4. Enterprise Systems
5. Organizational Structure

Cross-Functiona l

Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?

1. ERP Effect
2. Cross-Functional
3. Functional Structure
4. Enterprise Systems
5. Silo Effect

Silo Effect

Which of the following statements about business processes is true?

1. They are executed across multiple functions.
2. They are initiated by some type of trigger.
3. They involve multiple steps
4. All of the above
5. None of the above

All of the above

Which term represents a set of tasks or activities that produce desired outcomes?

1. Business Process
2. Trigger
3. Outcome
4. Enterprise Resource Planning
5. None of the above

Business Process

Which system supports business processes end to end?

1. Management System
2. Accounting System
3. Enterprise Systems
4. Functional Structure
5. Document System

Enterprise Systems

Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products?

1. Material Planning
2. Procurement Process
3. Production Process
4. Fulfillment Process
5. Lifecycle Data Management

Procurement Process

Which process involves the actual creation of the products?

1. Material Planning
2. Procurement process
3. Production Process
4. Fulfillment Process
5. Lifecycle Data Management

Procurement process

1. Which process uses historical data and sales forecasts to plan which materials will be procured and produced?

1. Material Planning
2. Procurement Process
3. Production Process
4. Fulfillment Process

1. Material Planning

1. Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product?

1. Material Planning
2. Procurement Process
3. Production Process
4. Fulfillment Process
5. Lifecycle Data Management

1. Lifecycle Data Management

Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?

1. Human Capital Management (HCM)
2. Project Management
3. Financial Accounting
4. Management Accounting or Controlling (CO)
5. None of the above

1. Financial Accounting

Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?

1. Human Capital Management ( HCM)

2. Project Management

3. Financial Accounting

4. Management Accounting or Controlling ( CO)

5. None of the above

Project Management

Which process focuses on people within the organization and includes functions such as recruiting, hiring, training, and benefits management?

1. Human Capital Management ( HCM)

2. Project Management

3. Financial Accounting

4. Management Accounting or Controlling ( CO)

5. None of the above

Human Capital Management ( HCM)

What is the final step of the procurement process?

1. Invoice
2. Purchase Requisition
3. Purchase Order
4. Payment
5. None of the above

Payment

What steps are involved in the accounting portion of the procurement process?

1. Receiving the materials and the invoice
2. Creating the purchase requisition and sending payment
3. Creating and sending the purchase order
4. Creating the purchase requisition and receiving the materials
5. Receiving the invoice and sending payment

Receiving the invoice and sending payment

What is the first step of the production process?

1. Authorize Production
2. Request Production
3. Create Product
4. Receive Finished Goods
5. Issue Raw Materials

Issue Raw Materials

What function does the warehouse perform in the fulfillment process?

1. Prepares and sends the shipment to the customer
2. Communicates data related to the order to other parts of the organization
3. Tracks the order
4. Notifies the customer
5. None of the above

Prepares and sends the shipment to the customer

…………..is concerned with matching the demand for materials in the organization with the supply.

1. Business Planning
2. The Silo Effect
3. Project Management
4. Material Planning
5. None of the above

Material Planning

Which of the following is concerned with the storage and movement of materials?

1. Business Planning
2. Silo Effect
3. Project Management
4. Material Planning
5. Inventory and warehouse management (IWM)

Inventory and warehouse management (IWM)

_______enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory standards?

1. Business Planning
2. Lifecycle Data Management
3. Project Management
4. Material Planning
5. None of the above

Lifecycle Data Management

_______provides tools to manage and store documents securely and to

keep track of the multiple versions of these documents?

1. Document Management
2. Enterprise Management
3. Project Management
4. Material Planning
5. None of the above

Document Management

How does GBI Global sell its merchandise?

1. Directly to customers
2. Via a network of specialized dealers
3. Via the Internet
4. All of the above
5. None of the above

All of the above

Which of the following statements about SAP R/3 is true?

1. It supports a single function or department
2. It is an end-to-end enterprise system
3. Sharing data between departments is problematic
4. None of the above

It is an end-to-end enterprise system

All of the following are key organizational elements in the fulfillment process except:

1. Client
2. Company code
3. Sales area
4. Plant
5. Warehouse

Client

Which one of the following combinations of organizational elements is included in the definition of a sales area?

1. Sales organization, distribution channel, division
2. Sales organization, company code, division
3. Client, distribution channel, division
4. Client, plant, division
5. Sales organization, distribution channel, plant

Sales organization, distribution channel, division

Which of the following is NOT a typical characteristic of a wholesale channel?

1. It does not include sales taxes in calculating prices in the US.
2. It distributes goods directly to consumers.
3. It requires a minimum volume of purchase.
4. It offers volume discounts.
5. It may designate a specific plant or plants from which deliveries are

made.

It distributes goods directly to consumers.

In the fulfillment process, a plant is

1. A manufacturing facility only
2. A facility from which the company provides after-sales support
3. A facility from which the company delivers only services to its customers
4. A storage area
5. A facility from which the company delivers products and services to its customers

A facility from which the company delivers products and services to its customers

All of the following are examples of a shipping point except

1. A rail depot
2. A loading dock
3. A storage rack
4. A mail room
5. A designated group of employees

A rail depot

All of the following are key organizational elements for which material master data are defined for the fulfillment process except

1. Client
2. Distribution channel
3. Plant
4. Sales organization
5. Shipping point

Shipping point

Material master data are grouped into views. Which one of the following combinations of views is relevant to the fulfillment process?

1. Basic data, sales organization data, sales plant data
2. Basic data, company data, sales plant data c. Basic data, sales organization data, client data
3. Client data, sales area data, sales plant data
4. Basic data, sales area data, warehouse data

Basic data, sales organization data, sales plant data

The data in the customer master are divided into the following three segments:

1. Plant data, accounting data, and sales area data
2. General data, financial data, and sales zone data
3. General data, accounting data, and shipping area data
4. Client data, accounting data, and sales zone data
5. General data, accounting data, and sales area data

General data, accounting data, and sales area data

Which master data do companies use to determine the prices of their products?

1. Price comparison
2. Pricing conditions
3. Selling price
4. Wholesale price
5. Tax allowances

Pricing conditions

Which action triggers sales order processing in the fulfillment process?

1. Delivery of goods to the customer
2. Receipt of goods from a vendor
3. Receipt of a customer purchase order
4. Receipt of payment from customer
5. Picking goods for shipment

Receipt of a customer purchase order

What is the final step in the fulfillment process?

1. Delivery of goods to the customer
2. Receipt of payment from the customer
3. Receipt of a customer purchase order
4. Receipt of goods from a vendor
5. Picking goods for shipment

Receipt of payment from the customer

Which one of the following represents the correct order of process steps for the fulfillment process?

1. Sales order processing, pre-sales activity, inventory sourcing, shipping, billing, payment
2. Sales order processing, pre-sales activity, inventory sourcing, billing, billing, payment
3. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping, billing
4. Pre-sales activity, sales order processing, shipping, billing, inventory sourcing, payment
5. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment

Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment

Which of the following types of data is NOT included in a quotation? a. Material master?

1. Customer-material info records
2. Customer master
3. Vendor master
4. Pricing conditions

Vendor master

1. Which of the following types of data is NOT included in a billing document?
2. Data from the customer master
3. Data from the sales order
4. Data from the delivery document
5. Organizational data
6. Pricing conditions

Organizational data

The shipping step concludes with

1. Goods issue
2. Picking
3. Packing
4. Goods receipt
5. Goods delivery

Goods delivery

Which of the following organizational levels is NOT relevant to the fulfillment

process?

1. Purchasing organization
2. Shipping point
3. Storage location
4. Sales area
5. Plant

Purchasing organization

Which of the following organizational levels is associated with a company's product line?

1. Sales organization
2. Sales area
3. Distribution channel
4. Sales group
5. Division

Division

Which of the following organizational levels is associated with the method used to distribute materials to a customer?

1. Sales organization
2. Sales area
3. Distribution channel
4. Sales group
5. Division

Distribution channel

Output conditions include all of the following types of data except

1. Output type
2. Transmission medium
3. Transmission time
4. Output mode

Output mode

Which of the following statements regarding customer master data is NOT true?

1. They contain data that are needed to make postings in FI.
2. They are valid for a specific sales area.
3. They include data that are stored at the client level.
4. They include data that are needed to make postings in CO.

They include data that are needed to make postings in CO.

Which of the following statements regarding the fulfillment process is NOT true?

1. One delivery document can be created from multiple sales order documents.
2. An accounting document is created when a goods issue is posted.
3. A sales order must be created with reference to a quotation.
4. A quotation can generate multiple sales orders.

A sales order must be created with reference to a quotation.

Which of the following is NOT a key step in the fulfillment process?

1. Sales order processing
2. Inventory sourcing
3. Shipping
4. Invoice verification
5. Pre-sales activity

Invoice verification

Pre-sales activity includes all of the following except

1. Customer inquiries
2. Quotations
3. Mailing campaigns
4. Customer purchase orders
5. Tracking customer contacts

Mailing campaigns

What document is NOT created during the billing step of the fulfillment process if profitability analysis is active?

1. An invoice
2. An FI document
3. A material document
4. A CO document

A material document

Which of the following is not taken into consideration when determining a customer's credit exposure?

1. open orders
2. scheduled deliveries
3. open invoices
4. current purchase orders

current purchase orders

The fulfillment process is integrated with all of the following processes except

1. Procurement
2. Inventory and warehouse management
3. Asset management
4. Material planning

. Asset management

Which reporting options does SAP ERP system support?

1. Online lists
2. Work lists
3. Analytics
4. All of the above

All of the above

Which one of the following is not a type of organizational data that is utilized

in the procurement process?

1. Client
2. Company Code
3. Storage Location
4. Purchasing Organization
5. Manufacturing Plant

Manufacturing Plant

What is a storage location?

1. The place where raw materials are received
2. The place within a plant where materials are kept until they are needed
3. The place where materials are collected for staging and inspection
4. The place within a plant where machines are installed for production

purposes

1. The place within a plant where finished goods are kept for sale

The place within a plant where materials are kept until they are needed

Which organizational element(s) control(s) the entry of accounting data in the vendor master?

1. Purchasing organization
2. Client
3. Company Code
4. Client and Company Code
5. Client and Purchasing Organization

Company Code

A purchasing organization is involved in all of the following operations except

1. Negotiating contracts and agreements
2. Negotiating pricing with vendors
3. Evaluating and identifying vendors
4. Determining storage locations within the plant

Determining storage locations within the plant

Which one of the following is not a model of the purchasing organization?

1. Enterprise level
2. Company level
3. Client level
4. Plant level
5. Cross-plant

Client level

Within the plant-level purchasing organization, also known as a plant-specific purchasing Organization

1. Each plant has its own purchasing organization
2. One purchasing organization is responsible for multiple plants
3. Only one purchasing organization for all plants
4. One purchasing organization is responsible for all company codes in the enterprise
5. Two or more purchasing organizations are responsible for each plant

Each plant has its own purchasing organization

A purchasing group is an individual or a group of individuals who are responsible for all of the following except:

1. Creating purchase requisitions
2. Negotiating contracts and agreements
3. Requesting quotations from vendors
4. Creating and monitoring purchase orders
5. Planning for material requirements

Planning for material requirements

Which one of the following is not one of the data types that are relevant to the purchasing process?

1. Material master
2. Vendor master
3. Sales master
4. Purchasing info records
5. Conditions

Sales master

The key data in the purchasing view of the material master are

1. The purchasing organization, the goods receipt processing time, and the delivery tolerances
2. The purchasing group, the goods receipt processing time, and the

delivery tolerances

1. The purchasing group, the invoice, and the delivery tolerances
2. The purchasing group, the material master, and the delivery tolerances
3. The price, the storage location, and the delivery date

The purchasing group, the goods receipt processing time, and the

delivery tolerances

Data in the vendor master are grouped into which three segments?

1. General data, storage data, and purchasing data
2. General data, storage data, and inventory data
   c. Storage data, accounting data, and purchasing data
3. Storage data, accounting data, and pricing data
4. General data, accounting data, and purchasing data

General data, storage data, and purchasing data

General data in a vendor master contain all of the following except:

1. Name
2. Address
3. Communication
4. Payment terms and methods
5. Search term

Payment terms and methods

Which of the following is an intersection or combination of material data and vendor data?

1. Condition type
2. Purchasing info record
3. Stock transfer
4. Third-party order
5. Search term

Purchasing info record

. Which item category would you use to have your vendor ship goods directly to your customer?

1. Consignment
2. Third-party
3. Stock transfer
4. Standard
5. Transfer posting

Third-party

Materials that are acquired to be used within the organization are referred to as

1. Stock materials
2. Transfer materials
3. Vendor materials
4. Consumable materials
5. None of the above

Consumable materials

Which of the following account assignment categories is used when the company acquires a fixed asset?

1. Cost center
2. Asset
3. Order
4. Sales order
5. Project

Asset

Which of the following document types is not utilized during the Purchasing

process?

1. Material documents
2. Fl documents
3. CO documents
4. Picking document
5. Invoice

Picking document

A FI document includes a header and an items section. Which of the following data are included in the items section?

1. Document number
2. Account
3. Storage location
4. Document date
5. Document currency

Account

Which of the following statements about a plant is not true?

1. A plant can be assigned to more than one company code
2. A company code can have more than one plant
3. A plant is a key organizational element in purchasing
4. A plant can be assigned to only one company code
5. A plant must have at least one storage area

A plant can be assigned to only one company code

Which of the following goods movements need not involve a physical movement of materials?

1. Goods receipt
2. Goods issue
3. Stock transfer
4. Transfer posting
5. None of the above (all involve physical movement of materials)

Transfer posting

Which element of the requirements determination process involves creating the requisition?

1. Data
2. Task
3. Trigger
4. Outcomes
5. None of the above

Task

A company can use which of the following to select a vendor from a list of potential suppliers ?

1. Source list
2. Company code
3. Vendor master
4. Material master
5. None of the above

Source list

Which element of a purchase order includes communicating with the vendor?

1. Trigger
2. Data
3. Task
4. Outcome
5. None of the above

Task

Which item is included in the header of a purchase order?

1. Order quantity
2. Vendor
3. Delivery date
4. Price
5. None of the above

Vendor

SAP can utilize which of the following media to communicate with a vendor?

1. Web services
2. EDI
3. Fax
4. Print
5. All of the above

All of the above

Which of the following is (are) a form of data within the goods receipt step?
a. Material ordered

1. Quantity delivered
2. Verification
3. Storage location
4. All of the above

All of the above

Which of the following is a form of invoice verification?

1. Three-way match
2. Quality management
3. Inspection lot
4. Warehouse management
5. None of the above

Three-way match

Which element of the payment step includes selecting a bank?

1. Trigger
2. Data
3. Outcome
4. Task
5. None of the above

Task

Which of the following facilitates the integration between vendor master data and financial accounting?

1. Vendor account number
2. Reconciliation account
3. Accounts payable number
4. Material number
5. Accounts receivable number

Reconciliation account

Purchasing information systems are a component of which system?

1. Logistics information systems
2. Business intelligence systems
3. Financial information systems
4. Human resource information systems

Logistics information systems

________is concerned with recording the financial impacts of business

processes as they are executed.

1. Management accounting
2. Financial accounting (FI)
3. Controlling (CO)
4. Bank ledger accounting
5. None of the above

Financial accounting (FI)

Which of the following is a key process in financial accounting?

1. Sales order processing
2. Accounts receivable accounting
3. Credit management
4. Income verification
5. All of the above

Accounts receivable accounting

Which process is used to manage money owed by customers for goods and services purchased from the company?

1. General ledger accounting
2. Accounts receivable accounting
3. Fixed asset accounting
4. Bank ledger accounting
5. All of the above

Accounts receivable accounting

Which process is concerned with recording data associated with bank statements?

1. Bank ledger accounting
2. Fixed asset accounting
3. General ledger accounting
4. Accounts receivable accounting
5. None of the above

Bank ledger accounting

__________are internal divisions of an enterprise that are used to define

areas of responsibility or to meet the external reporting requirements of an

enterprise segment.

1. Cost centers
2. Depreciation areas
3. Business areas
4. Sub-ledgers
5. None of the above

Business areas

Which term refers to an ordered listing of accounts that comprise a company's general ledger?

1. General ledger
2. Balance sheet
3. Bank ledger
4. Chart of accounts ( COA)
5. None of the above

Chart of accounts ( COA)

Which term represents what a company owns, such as cash, inventory of

materials, and buildings?

1. Liabilities
2. Equity
3. Assets
4. Revenues
5. None of the above

Assets

Which term represents what a company owes to others, including money owed to vendors and loans from financial institutions?

1. Liabilities
2. Equity
3. Assets
4. Revenues
5. None of the above

Liabilities

Which term represents the monies a company earns by selling its products and services?

1. Liabilities
2. Assets
3. Expenses
4. Revenue
5. Equity

Revenue

Which term represents the costs associated with creating and selling products and services?

1. Assets
2. Expenses
3. Liabilities
4. Equity
5. None of the above

Expenses

Which element is not a part of the typical company code data in general ledger accounts?

1. Tax-related data
2. Field status groups
3. Line item display
4. Reconciliation account data
5. None of the above

None of the above

Which term is a general ledger account that consolidates data from a group of

related sub-ledger accounts?

1. Subsidiary ledger
2. Sub-ledger
3. Reconciliation account
4. Line item display
5. None of the above

Reconciliation account

Which of the following records the impact of a transaction step on financial accounting?

1. Financial accounting document
2. Parallel accounting document
3. Sub-ledger
4. Subsidiary ledger
5. None of the above

Financial accounting document

Which of the following is used to implement multiple ledgers and use each ledger for different purposes?

1. Financial accounting document
2. Subsidiary ledger
3. Sub-ledger
4. Parallel Accounting
5. None of the above

Parallel Accounting

Which type of asset has a physical form?

1. Master asset
2. Tangible asset
3. Informal asset
4. Intangible asset
5. None of the above

Tangible asset

Which type of asset has a non-physical form?

1. Master asset
2. Tangible asset
3. Informal asset
4. Intangible asset
5. None of the above

Intangible asset

Which of the following is used to report data needed to meet legal and regulatory requirements?

1. Assets
2. Equity
3. Tangible document
4. Financial statement
5. None of the above

Financial statement

Which of the following best describes the operative chart of accounts?

1. Contains the operational accounts that are used to record the financial impact of an organization's day-to-day transactions
2. Used to enable companies to meet special country-specific reporting requirements
3. Contains accounts that are used by multiple companies to consolidate their financial reporting
4. Contains only accounts payable transactions
5. Contains only accounts receivable transaction

Contains the operational accounts that are used to record the financial impact of an organization's day-to-day transactions

Which of the following is not a mode of acquiring an asset for a company?

1. Acquiring internally via the production process
2. Acquire from a vendor using the purchasing process
3. Acquire from a vendor without using the purchasing process
4. Selling equipment
5. Acquiring without a vendor

Selling equipment

All of the following are transaction types that occur during the life of an asset except

1. Acquisition
2. Depreciation
3. Allocation
4. Retirement

Allocation

Financial statements can be generated from which of the following?

1. Operative COA
2. Country-specific COA
3. Both operative and country-specific COAS
4. Neither operative nor country-specific COAS

Both operative and country-specific COAS