front 1 Strength-building model | back 1
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front 2 Helping process | back 2 Engagement, problem exploration, solution exploration, goal setting, taking action, and termination. |
front 3 Solution focused therapy | back 3
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front 4 Constructivism | back 4 Reality does not exist as an objective phenomenon; instead, it is a mental construction comprised from the assumptions that people hold about themselves and the world. |
front 5 Social constructionism | back 5 Mental constructions are formed through social interaction. |
front 6 Milton Erickson | back 6
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front 7 Strengths-based perspective | back 7
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front 8 Exception-finding | back 8 Past is explored only for exception finding; conversation aimed to discover how these exceptions—when problems do not occur—can be applied in the future. |
front 9 Solution-focused therapy assumptions | back 9
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front 10 Evidence basis | back 10
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front 11 Use of language to influence perception | back 11
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front 12 Definitive Phrasing | back 12
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front 13 Possibility Phrasing | back 13
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front 14 Joining Process | back 14
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front 15 The Customer | back 15
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front 16 The Complainant | back 16
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front 17 The Visitor | back 17
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front 18 Language on Opening Contact | back 18 ![]() |
front 19 Strategies to engage clients: Customer | back 19 ![]() |
front 20 Strategies to engage clients: Complainant | back 20 ![]() |
front 21 Strategies to engage clients: Visitor | back 21 ![]() |
front 22 Strategies to engage clients: All | back 22 ![]() Encouraging Collaboration
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front 23 Idiosyncratic Language | back 23
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front 24 Relationship Questions | back 24
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front 25 Compliments | back 25
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front 26 Indirect Complimenting | back 26
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