front 1
The Importance of Market Research | back 1 - Being clear about your business
goals involves doing your research.
-
Successful entrepreneurs often do extensive
research on their field.
- This includes
understanding their prospective customers, the
technical aspects of the industry,
and the challenges other
businesses are facing.
-
Understanding how other players
operate in an industry is important.
- Attending conferences, joining
associations, and building a network of
people involved in the field can help you learn how
decisions are made.
- Often, comprehensive market
research takes six months to a year.
|
front 2
Understanding Your Target Audience | back 2 - Knowing your target market is
critical for many reasons.
- These are the
customers who are most likely to
purchase your product, recommend it to
friends, and become repeat buyers.
- Apart from driving your bottom
line, having a strong understanding of
your target audience will allow
you to tailor your offering more
effectively, reach your customers more
efficiently, and manage customer
expectations.
-
Compiling demographic data on age,
family, wealth, and other factors can give you a
clearer understanding of market
demand for your product and your
potential market size.
|
front 3 - A _____ is a road map for
achieving your business goals.
- It
outlines the capital that you need, the
personnel to make it happen, and the
description of your product and prospective
customers.
| |
front 4 The Small Business Administration (SBA), for
instance, provides a format that includes the following eight (8) sections: | back 4 -
Executive summary:
-
Company description:
-
Market analysis:
-
Organization and management:
-
Service or product line:
-
Marketing and sales:
-
Funding request:
-
Financial projections:
|
front 5 - This should be a
description of your company and its
potential for
success.
- The _____ can cover your
mission
statement, employees, location, and growth
plan.
| |
front 6 This is where you detail what your business
offers, its
competitive advantages, and your strengths as a business. | |
front 7 - Lay out how your company is positioned to perform well in your
industry.
- Describe market trends and themes and your
knowledge of successful competitors.
| |
front 8 - Who is running your company, and how
is your business structured? Include an
organizational chart of your management
team.
- Discuss if your business will be
incorporated as a business C or S
corporation, a limited partnership, a limited
liability company, or a sole proprietorship.
| back 8
Organization and management: |
front 9 -
Here is where you describe how your business
will solve a problem a nd why this
will benefit customers.
- Describe how your
product lifecycle would
unfold.
| |
front 10 Detail your marketing strategy and how this will
reach your customers and drive return on investment. | |
front 11 - If you're looking for financing, lay
out the capital you’re requesting under
a five-year horizon and where, in detail, it will
be allocated, such as salaries, materials,
or equipment.
| |
front 12 This section shows the five-year financial outlook
for your company and ties these to your request for
capital. 3
- Having a coherent business plan is important for
businesses looking to raise cash and crystallize their business
goals
| |
front 13
Setting Goals and Strategies | back 13 - Another key aspect of a business plan is
setting realistic goals and having a
strategy to make these a reality.
- Having a
clear direction will help you stay on track
within specified deadlines.
- In many ways,
it allows companies to create a strategic
plan that defines measurable actions and
is coupled with an honest assessment of the
business, taking into account its
resources and competitive
environment.
-
Strategy is a top-down look at
your business to achieve these targets.
|
front 14
Financial Projections and Budgeting | back 14 - Often, entrepreneurs underestimate the amount
of funding needed to start a business.
- Outlining
financial projections shows how money
will be generated, where it will come
from, and whether it can sustain growth.
- This provides the basis for budgeting the
costs to run a business and get it off the ground.
-
Budgeting covers the expenses
and income generated from the
business, which include salaries and
marketing expenses and projected revenue
from sales.
|
front 15 - Another important aspect of starting a
business are the _____ that enable you to operate under the
law.
- The help of a legal services
professional might save you headaches.
- The
legal structure of a business will impact your
taxes, your liability, and
how you operate.
| |
front 16
Businesses may consider the following structures in which to
operate:
- Each has different legal consequences, from
regulatory burdens to tax advantages to liability
being shifted to the business instead of the business owner.
| back 16 -
Corporation
-
Limited
Liability Company (LLC)
-
Partnership
-
Sole
Proprietorship4
|
front 17 - Now that you have your business structure
outlined, the next step is _____.
- Your location is the second key
factor in how you’ll _____.
- In many cases,
small businesses can register
their business name with local and state
government authorities.
| back 17
Registering Your Business |
front 18 - If your business conducts certain activities
that are regulated by a federal agency, you’re
required to get a permit or license.
- A
list of regulated activities can be found on the
SBA website, and includes
activities such as
agriculture, alcoholic beverages, and
transportation.
6
| back 18
Understanding Permits and Licenses |
front 19 - There are many different ways to
fund a business.
- One of the key
mistakes entrepreneurs make is not
having enough capital to get their
business running.
- The good news is that
there are several channels to help make this happen, given the vital
role entrepreneurs play in creating jobs
and boosting productivity in the wider economy.
| back 19
Exploring Funding Options |
front 20 Self-Funding vs. External Funding | back 20 -
Bootstrapping, the term commonly used to describe
self-funding your business, is where companies
tap into their own cash or network of family and
friends for investment.
- While the
advantage of self-funding is
having greater control, the
downside is that it often involves more
personal
risk.
-
External funding involves funding from bank
loans, crowdfunding, or venture capital, among other
sources.
- These may provide additional buffers and
enable you to capture growth opportunities.
- The drawback is
less freedom and
more stringent
requirements for paying back these
funds.7
|
front 21 -
____, the term commonly used to describe
self-funding your business, is where companies
tap into their own cash or network of family and
friends for investment.
- While the
advantage of self-funding is
having greater control, the
downside is that it often involves more
personal
risk.
| |
front 22 -
_____ involves funding from bank loans,
crowdfunding, or venture capital, among other
sources.
- These may provide additional buffers and
enable you to capture growth opportunities.
- The drawback is
less freedom and
more stringent
requirements for paying back these
funds.7
| |
front 23
Grant and Loan Opportunities | back 23 - Today, there are thousands of
grants designed especially for small
businesses from the government, corporations, and other
organizations.
- The U.S. Chamber of
Commerce provides a weekly update of
grants and loans available to
small businesses.
|
front 24
Crafting a Marketing Strategy | back 24 - When it comes to marketing, there is a classic
quote from
Milan Kundera:
- “Business has only two functions—marketing and
innovation ."
- In order to reach customers, a business
needs a marketing strategy that attracts and
retains customers and expands its customer base.
- To gain an edge, small
businesses can utilize social media, email
marketing, and other digital channels to connect and engage with
customers.
|
| back 25 -
Building a successful brand goes hand in
hand with building a great experience for the
customer.
- This involves
meeting the expectations of your customer.
-
What is your brand offering?
-
Is it convenience, luxury, or rapid access to a product?
-
Consider how your brand meets a customer's immediate need or
the type of emotional response it elicits.
-
Customer interaction, and in turn
loyalty to your brand, is
influenced,
- for example, by how your brand may align with
their values, how it shifts their perception, or if it resolves
customer frustration. 9
|
front 26
Digital Marketing and Social Media | back 26 - We live in a digital-first world, and
utilizing social media channels can help your
business reach a wider audience and connect and engage in
real time.
- Given that a strong
brand is at the heart of successful
companies, it often goes without saying
that cultivating a digital presence is a
necessity in order to reach your customers.
- According to HubSpot’s 2024
report,
- The State of Consumer Trends, 33% of
the 700-plus consumers surveyed discovered new products on social
media and 25% bought a product there in the past three
months.10
|
front 27
Managing and Growing Your Business | back 27 -
Managing a business has its
challenges.
-
Finding the right personnel to run
operations, manage the day-to-day, and reach your business
objectives takes time.
- Sometimes,
businesses may look to hire experts in their
field who can bring in specialized knowledge to
help their business grow,
- such as
data analysts, marketing specialists, or others with niche
knowledge relevant to their field.
|
front 28
Hiring and Training Staff | back 28 - Finding the right employees involves
preparing job descriptions, posting on relevant
job boards such as LinkedIn, and effectively screening
applicants.
-
Careful screening may involve a supplemental test,
reviewing a candidate's portfolio, and asking situational and
behavioral questions in the interview.
- These tools will
help you evaluate applicants and improve
the odds that you'll find the people you are looking
for.
-
Once you have hired a new employee,
training is the next essential step.
-
On average, it takes about 57 hours to train new
employees.
-
11 Effectively training employees often leads to higher
retention.
-
While on-the-job training is useful, consider
having an onboarding plan in place to
make the transition clear while outlining expectations
for the job.
|
front 29
ü Scaling Your Business
- Growing your business also requires strategy.
- According to Gino Chirio, executive vice
president at the consultancy group Maddock
Douglas,
- there are six (6)
ways that companies can grow their business to drive real
growth and expansion:
| back 29 -
New processes:
-
New experiences:
-
New features:
-
New customers:
-
New offerings:
-
New models:
|
front 30 Boost margins by cutting costs. | |
front 31 Connect with customer in powerful ways to help increase retention. | |
front 32 Provide advancements to your existing product or service. | |
front 33 Expand into new markets, or find markets where your product addresses
a different need. | |
| |
front 35 Utilize new business models, such as subscription-based services,
fee-for-service, or advertising-based models. | |
front 36
How Do I Start a Small Business for Beginners? | back 36 - A good place to start building a business is
to understand the following core steps that are involved in an
entrepreneur's journey:
- market
research,
- creating a business plan,
- knowing the
legal requirements
- researching funding options,
- developing a marketing strategy, and
- business
management.
|
front 37 - A good place to start building a business is
to understand the following core steps that are involved in an
entrepreneur's journey:
| back 37 - market research,
- creating a business plan,
- knowing the legal requirements
- researching funding
options,
- developing a marketing strategy, and
- business management.
|
front 38
How Do I Create a Business Plan? | back 38 - A business plan is made up of a number
of primary components that help outline
your business goals and company operations in a
clear,
coherent way.
- It includes an executive
summary, company description, market analysis, organization and
management description, service or product line description,
marketing and sales plan, funding requests (optional), and
financial projections.
|
front 39 - ____ are assets that can be traded or exchanged.
- Some
examples of _____ include stock shares, exchange-traded
funds (ETFs), bonds, certificates of deposit (CDs), mutual funds,
loans, and derivatives contracts.
- _____ provide
efficient flow and transfer of capital
among the world’s investors.
- They are
assets that may be in the form of
cash, a contractual right to deliver or
receive cash or another type of _____, or evidence of ownership in
some entity.
KEY TAKEAWAYS
- A _____ is a real or virtual document
representing a legal agreement that involves
any kind of monetary value.
- _____ may be
divided into two types: cash and derivatives.
- They also are categorized by asset class, which
depends on whether they are debt-based or
equity-based.
-
Foreign exchange instruments comprise a
third, unique type of financial instrument.
| |
front 40
Understanding Financial Instruments | back 40 -
Financial instruments can be real or
virtual documents representing a legal
agreement involving any kind of monetary
value.
-
Equity-based financial instruments represent
ownership of an asset.
-
Debt-based financial instruments represent a
loan made by an investor to the owner of the
asset.
-
Foreign exchange instruments comprise a
third, unique type of financial instrument.
-
Different subcategories of each instrument type
exist, such as
preferred share equity and common share
equity.
- Important: International Accounting
Standards (IAS) define financial instruments as “any contract that
gives rise to a financial asset of one entity and a financial
liability or equity instrument of another entity.”
|
front 41
____ represent ownership of an asset. | back 41
Equity-based financial instruments |
front 42 _____ represent a loan made by an investor to the owner of
the asset. | back 42
Debt-based financial instruments |
front 43 _____ comprise a third, unique type of
financial instrument. | back 43
Foreign exchange instruments |
front 44
Different subcategories of each instrument type
exist, such as : | back 44
preferred share
equity and common share equity. |
front 45
Important: _____ define
financial instruments as:
“any contract that gives rise to a financial asset of one
entity and a financial
liability or equity
instrument of another entity.” | back 45
International Accounting Standards (IAS) |
front 46
Financial instruments may be divided into two types: | back 46 -
cash instruments
-
derivative instruments.
|
front 47 - The values of _____ are directly influenced
and determined by the markets and can be
readily
brought and sold.
-
Stocks and bonds are examples of such
primary instruments.
- _____ may also be
deposits and loans agreed upon by borrowers and lenders.
-
Checks are an example of a _____ because they
transmit payment from one bank account to
another.
| |
front 48 - The value and characteristics of _____are based on the
-
vehicle’s
underlying components, such as assets,
interest rates, or indices.
- An equity options
contract—such as a call option on a
particular stock,
- for example—is a derivative
because it derives its value from the underlying shares.
- The call option gives the
right, but not the obligation, to
buy shares of the stock at a specified
price and by a certain date.
- As
the price of the underlying stock rises and
falls, so does the value of the
option, although not necessarily by the
same percentage.
- There are
over-the-counter (OTC) derivatives and
exchange-traded derivatives.
-
OTC is a market or process whereby
securities not listed on formal exchanges are
priced and traded.3
| |
front 49
Types of Asset Classes of Financial Instruments
-
Financial instruments may also be divided according
to an
-
asset class, which depends on whether they :
| back 49
debt-based or equity-based. |
front 50 -
_____ are essentially loans made
by an investor to the
issuer in return for a
payment of interest.
-
Short-term _____ last for one year or
less.
-
Securities of this kind come in the form of
Treasury bills
(T-bills) and commercial paper.
-
Bank deposits and certificates of deposit
(CDs) are technically _____ because they earn
depositors interest payments.
-
Exchange-traded derivatives are traded for
short-term,
- _____ such as
short-dated interest rate futures.
- There also are OTC derivatives such as
forward rate agreements (FRAs).
| back 50
Debt-Based Financial Instruments |
front 51 -
______last for more than a
year.
- _____ securities are typically issued as
bonds or mortgage-backed securities (MBS).
-
Exchange-traded derivatives on these instruments
are traded in the form of fixed-income futures and
options.
| back 51
Long-Term Debt Instruments |
front 52
____ on long-term debts include
interest rate
swaps, interest rate caps and floors, and long-dated interest
rate options. | |
front 53 -
______ represent ownership of an
asset.
-
Stocks are _____, as are
ETFs and
mutual funds that are
invested in stocks.
-
Exchange-traded derivatives in this category
include stock options and equity
futures.
| back 53
Equity-Based Financial Instruments |
front 54
What Are Some Examples of Financial Instruments? | back 54 - A financial instrument is any document, real
or virtual, that confers a financial obligation or right to the
holder.
- Examples of financial instruments
include
- stocks,
- exchange-traded funds (ETFs),
- mutual funds,
- real estate investment trusts
(REITs),
- bonds,
- derivatives contracts (such as
options, futures, and swaps),
- checks,
- certificates
of deposit (CDs),
- bank deposits, and
- loans.
|
front 55
Are Commodities Financial Instruments? | back 55 -
Commodities such as precious metals,
energy products, raw materials, and agricultural
products are traded on
global markets,
- but they do
not typically meet the definition
of a financial instrument.
- That’s because
they do not confer a claim or obligation.
-
However, commodities derivatives are
financial instruments.
-
They include futures, forwards, and options contracts
that use a commodity as the underlying
asset.
|
front 56
Is an Insurance Policy a Financial Instrument? | back 56 -
Insurance policies are not considered
securities,
- but they could be viewed as an
alternative type of financial
instrument because they confer a claim and certain
rights to the policyholder and obligations to the
insurer.
-
An ____ is a legally binding contract
established with the insurance company and policy
owner that provides monetary benefits if
certain conditions are met (such as death in the case of
life insurance).
-
If the insurer is a mutual
company, the policy may also
confer ownership and a claim to
dividends.
-
Insurance policies also have a
specified value in terms of both the
death benefit and living benefits (e.g., cash
value) for permanent policies.
|
| back 57 - Risk-Benefits
- Needs Assessment
- Business
Impact Analysis
- Root Cause Analysis (RCA)
|
front 58 - Many people are aware of a cost-benefit analysis.
- In
this type of analysis, an analyst compares the benefits a company
receives to the financial and non-financial expenses related to the
benefits.
- The potential benefits may cause other, new types
of potential expenses to occur.
- In a similar manner, a
risk-benefit analysis compares potential benefits with associated
potential risks.
- Benefits may be ranked and evaluated based
on their likelihood of success or the projected impact the benefits
may have.
| |
front 59 - A needs risk analysis is an analysis of the current state of a
company.
- Often, a company will undergo a needs assessment to
better understand a need or gap that is already known.
- Alternatively, a needs assessment may be done if management is
not aware of gaps or deficiencies.
- This analysis lets the
company know where they need to spending more resources in.
| |
front 60 - In many cases, a business may see a
potential risk looming and wants to know how the
situation may impact the business.
- For example, consider
the probability of a concrete worker strike to a real estate
developer.
- The real estate developer may
perform a business impact analysis to understand how each additional
day of the delay may impact their operations.
| |
front 61 -
Opposite of a needs analysis, a ____ is performed
because something is happening that shouldn't be.
- This type
of risk analysis strives to identify and eliminate processes that
cause issues.
- Whereas other types of risk analysis often
forecast what needs to be done or what could be getting done, a root
cause analysis aims to identify the impact of things that have
already happened or continue to happen.
| back 61
Root Cause Analysis (RCA) |
front 62
How to Perform a Risk Analysis | back 62
Step #1: Identify Risks
Step #2: Identify Uncertainty
Step #3: Estimate Impact
Step #4: Build Analysis Model(s)
Step #5: Analyze Results
Step #6: Implement Solutions |
front 63 - The first step in many types of risk analysis to is to make a
list of potential risks you may encounter.
- These may be
internal threats that arise from within a company, though most risks
will be external that occur from outside forces.
- It is
important to incorporate many different members of a company for
this brainstorming session as different departments may have
different perspectives and inputs.
- A company may have
already addressed the major risks of the company through a SWOT
analysis. Although a SWOT analysis may prove to be a launching point
for further discussion, risk analysis often addresses a specific
question while SWOT analysis are often broader. Some risks may be
listed on both, but a risk analysis should be more specific when
trying to address a specific problem.
| |
front 64 - The primary concern of risk analysis is to identify troublesome
areas for a company.
- Most often, the riskiest aspects may
be the areas that are undefined.
- Therefore, a critical
aspect of risk analysis is to understand how each potential risk has
uncertainty and to quantify the range of risk that uncertainty may
hold.
- Consider the example of a product recall of defective
products after they have been shipped.
- A company may not
know how many units were defective, so it may project different
scenarios where either a partial or full product recall is
performed.
- The company may also run various scenarios on how
to resolve the issue with customers (i.e. a low, medium, or high
engagement solution.
| back 64
Step #2: Identify Uncertainty |
front 65 - Most often, the goal of a risk analysis is to
better understand how risk will financially impact a
company.
- This is usually calculated as the risk
value, which is the probability of an event happening multiplied by
the cost of the event.
- For example, in the example above,
the company may assess that there is a 1% chance a product defection
occurs.
- If the event were to occur, it would cost the company
$100 million. In this example, the risk value of the defective
product would be assigned $1 million.
- The important piece
to remember here is management's ability to prioritize avoiding
potentially devastating results.
- For example, if the
company above only yielded $40 million of sales each year, a single
defect product that could ruin brand image and customer trust may
put the company out of business.
- Even though this example
led to a risk value of only $1 million, the company may choose to
prioritize addressing this due to the higher stakes nature of the
risk.
| |
front 66 - The inputs from above are often fed into an analysis
model.
- The analysis model will take all available pieces of
data and information, and the model will attempt to yield different
outcomes, probabilities, and financial projections of what may
occur.
- In more advanced situations, scenario analysis or
simulations can determine an average outcome value that can be used
to quantify the average instance of an event occurring.
| back 66
Step #4: Build Analysis Model(s) |
front 67 - With the model run and the data available to be reviewed, it's
time to analyze the results.
- Management often takes the
information and determines the best course of action by comparing
the likelihood of risk, projected financial impact, and model
simulations.
- Management may also request to see different
scenarios run for different risks based on different variables or
inputs.
| |
front 68 - After management has digested the information, it is time to
put a plan in action.
- Sometimes, the plan is to do nothing;
in risk acceptance strategies, a company has decided it will not
change course as it makes most financial sense to simply live with
the risk of something happening and dealing with it after it
occurs.
- In other cases, management may want to reduce or
eliminate the risk.
| back 68
Step #6: Implement Solutions |
| back 69 -
Implementing solutions does not necessarily mean risk
avoidance.
-
A company can decide to simply live with the current risks it
faces.
-
Other potential solutions may include buying insurance,
divesting from a product, restricting trade in certain
geographical regions, or sharing operational risk with a partner company
.
|
front 70 - Under ______, a risk model is built using simulation or
deterministic statistics to assign numerical values to risk.
- The inputs are mostly assumptions and random variables.
| back 70
Quantitative Risk Analysis |
front 71 - _____ is an analytical method that does not identify and
evaluate risks with numerical and quantitative ratings.
- It
involves a written definition of the uncertainties, an evaluation of
the extent of the impact (if the risk ensues), and countermeasure
plans in the case of a negative event.
| back 71 Qualitative Risk Analysis |