front 1 Milgram Experiment | back 1 |
front 2 Asch experiment | back 2 |
front 3 Conformity | back 3 Changing one’s attitude or behavior to match a perceived social norm. |
front 4 Descriptive norm | back 4 The perception of what most people do in a given situation |
front 5 Informational influence | back 5 Conformity that results from a concern to act in a socially approved manner as determined by how others act |
front 6 Normative influence | back 6 Conformity that results from a concern for what other people think of us. |
front 7 Obedience | back 7 Responding to an order or command from a person in a position of authority. |
front 8 Triad of Trust | back 8 |
front 9 Manipulating the Perception of Trustworthiness | back 9 |
front 10 Other Tricks of Persuasion | back 10
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front 11 Central route to persuasion | back 11 Persuasion that employs direct, relevant, logical messages |
front 12 Fixed action patterns (FAPs) | back 12 Sequences of behavior that occur in exactly the same fashion, in exactly the same order, every time they are elicited |
front 13 Foot in the door | back 13 Obtaining a small, initial commitment |
front 14 Gradually escalating commitments | back 14 A pattern of small, progressively escalating demands is less likely to be rejected than a single large demand made all at once. |
front 15 Heuristics | back 15 Mental shortcuts that enable people to make decisions and solve problems quickly and efficiently |
front 16 Peripheral route to persuasion | back 16 Persuasion that relies on superficial cues that have little to do with logic |
front 17 Psychological reactance | back 17 A reaction to people, rules, requirements, or offerings that are perceived to limit freedoms. |
front 18 Social proof | back 18 The mental shortcut based on the assumption that, if everyone is doing it, it must be right. |
front 19 The norm of reciprocity | back 19 The normative pressure to repay, in equitable value, what another person has given to us |
front 20 The rule of scarcity | back 20 People tend to perceive things as more attractive when their availability is limited, or when they stand to lose the opportunity to acquire them on favorable terms. |
front 21 The triad of trust (definition) | back 21 We are most vulnerable to persuasion when the source is perceived as an authority, as honest and likable |
front 22 Trigger features | back 22 Specific, sometimes minute, aspects of a situation that activate fixed action patterns. |