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29 notecards = 8 pages (4 cards per page)

Viewing:

Essentials of Business Processes and Information

front 1

Which term refers to business processes that are not executed by a single group or function?

  1. Silo Effect
  2. Cross-Functional
  3. Functional Structure
  4. Enterprise Systems
  5. Organizational Structure

back 1

Answer: b

front 2

Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?

  1. ERP Effect
  2. Cross-Functional
  3. Functional Structure
  4. Enterprise Systems
  5. Silo Effect

back 2

Answer: e

front 3

Which system supports business processes end to end?

  1. Management System
  2. Accounting System
  3. Enterprise System
  4. Functional Structure
  5. Document System

back 3

Answer: c

front 4

Which of the following statements about business processes is true?

  1. They are executed across multiple functions
  2. They are initiated by some type of trigger
  3. They involve multiple steps.
  4. All of the above
  5. None of the above

back 4

Answer: d

front 5

Which term represents a set of tasks or activities that produce desired outcomes?

  1. Business Process
  2. Trigger
  3. Outcome
  4. Enterprise Resource Planning
  5. None of the above

back 5

Answer: a

front 6

Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products?

  1. Material Planning
  2. Procurement Process
  3. Production Process
  4. Fulfillment Process
  5. Lifecycle Data Management

back 6

Answer: b

front 7

Which process involves the actual creation of the products?

  1. Material Planning
  2. Procurement Process
  3. Production Process
  4. Fulfillment Process
  5. Lifecycle Data Management

back 7

Answer: c

front 8

Which process uses historical data and sales forecasts to plan which materials will be procured and produced?

  1. Material Planning
  2. Procurement Process
  3. Production Process
  4. Fulfillment Process
  5. Lifecycle Data Management

back 8

Answer: a

front 9

Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product?

  1. Material Planning
  2. Procurement Process
  3. Production Process
  4. Fulfillment Process
  5. Lifecycle Data Management

back 9

Answer: e

front 10

Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?

  1. Human Capital Management (HCM)
  2. Project Management
  3. Financial Accounting
  4. Management Accounting or Controlling (CO)
  5. None of the above

back 10

Answer: c

front 11

Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?

  1. Human Capital Management (HCM)
  2. Project Management
  3. Financial Accounting
  4. Management Accounting or Controlling (CO)
  5. None of the above

back 11

Answer: b

front 12

Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management?

  1. Human Capital Management (HCM)
  2. Project Management
  3. Financial Accounting
  4. Management Accounting or Controlling (CO)
  5. None of the above

back 12

Answer: a

front 13

What is the final step of the procurement process?

  1. Invoice
  2. Purchase Requisition
  3. Purchase Order
  4. Payment
  5. None of the above

back 13

Answer: d

front 14

What steps are involved in the accounting portion of the procurement process?

  1. Receiving the materials and the invoice
  2. Creating the purchase requisition and sending payment
  3. Creating and sending the purchase order
  4. Creating the purchase requisition and receiving the materials
  5. Receiving the invoice and sending payment

back 14

Answer: c

front 15

What is the first step of the production process?

  1. Authorize Production
  2. Request Production
  3. Create Product
  4. Receive Finished Goods
  5. Issue Raw Materials

back 15

Answer: b

front 16

What function does the warehouse perform in the fulfillment process?

  1. Prepares and sends the shipment to the customer
  2. Communicates data related to the order to other parts of the organization
  3. Tracks the order
  4. Notifies the customer
  5. None of the above

back 16

Answer: a

front 17

is concerned with matching the demand for materials in the organization with the supply

  1. Business Planning
  2. The Silo Effect
  3. Project Management
  4. Material Planning
  5. None of the above

back 17

Answer: d

front 18

Which of the following is concerned with the storage and movement of materials?

  1. Business Planning
  2. Silo Effect
  3. Project Management
  4. Material Planning
  5. Inventory and warehouse management (IWM)

back 18

Answer: e

front 19

enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory standards?

  1. Business Planning
  2. Lifecycle Data Management
  3. Project Management
  4. Material Planning
  5. None of the above

back 19

Answer: b

front 20

provides tools to manage and store documents securely and to keep track of the multiple versions of these documents?

  1. Document Management
  2. Enterprise Management
  3. Project Management
  4. Material Planning
  5. None of the above

back 20

Answer: a

front 21

How does GBI Global sell its merchandise?

  1. Directly to customers
  2. Via a network of specialized dealers
  3. Via the Internet
  4. All of the above
  5. None of the above

back 21

Answer: b

front 22

Which of the following statements about SAP R/3 is true?

  1. It supports a single function or department
  2. It is an end-to-end enterprise system
  3. Sharing data between departments is problematic
  4. None of the above

back 22

Answer: b

front 23

Within the financial structure, typical functions or departments found in a modern organization include which of the following?

  1. purchasing
  2. operations
  3. internships
  4. finance
  5. marketing

back 23

Answer: a, b, d, e

front 24

Which of the following are steps within a generic business process of an organization?

  1. Payment
  2. Trigger
  3. Shipment
  4. Outcome
  5. Confirmation

back 24

Answer: b, d

front 25

Which processes have an impact on an organization’s finances?

  1. Financial accounting processes
  2. Project management processes
  3. Management accounting or controlling processes
  4. Material planning process
  5. Procurement process

back 25

Answer: a, c

front 26

Which processes focus primarily on people and projects?

  1. Financial accounting processes
  2. Procurement process
  3. Production process
  4. Human capital management processes
  5. Project management processes

back 26

Answer: d, e

front 27

Which of the following are components of the procurement process?

  1. Warehouse
  2. Purchasing
  3. Sales
  4. Operations
  5. Accounting

back 27

Answer: a, b, e

front 28

Which of the following are components of the production (make) process?

  1. Sales
  2. Operations
  3. Warehouse
  4. Accounting
  5. Production

back 28

Answer: c, e

front 29

Which of the following are components of the fulfillment (sell) process?

  1. Sales
  2. Operations
  3. Warehouse
  4. Accounting
  5. Production

back 29

Answer: a, c, d