Therapeutic Communication
1. Respond with feeling tone
2. Provide information
3. Do not ask "why"
4. No yes/no questions
5. Do not focus on the nurse
6. Do not explore
7. Never say "dont worry"
Therapeutic Communication
We communicate therapeutically with everyone in NCLEX land-> think "listen, reflect, provide info or ask open ended questions" listen to your client=what is the topic? (what do they want to talk about) and reflect on that topic
Who do you see FIRST
-The most unstable
(Who is going to die first)
-Compare each patient to the next; eliminate the more stable of the patients
-Consider:
ABC
Acute vs Chronic
Expected vs Unexpected
Actual vs Potential
-Eliminate each stable patient until you have most unstable
Assignment Strategy
RN: assessment, teaching, evalution
i.e. admit, discharge, change in condition, etc
LPN: stable patients with predictable outcomes
i.e. gather data, recognize norms, know sterile procedures
NAP: standard unchanging procedures
i.e VS, o2 sats, ADLs, blood glucose, etc (remember, if you would allow the patient to do it at home safety, most likely it would be safe for the NAP to do)
Think: it is a risk for aspiration? is it safe?
Decision Tree
Step 1: Topic
Step 2: Gathering Data vs Implementation
Step 3: Physical vs Psychosocial
Step 4: ABCs
Step 5: Outcome
-All outcomes must be safe and effective
ABC
Airway
Breathing
Circulation
Triage
Actual vs Potential
Acute vs Chronic
Expected vs Unexpected
ABCs
Decide if a question is...
Priority or Evaluation
Priority Questions
BEST, MOST, FIRST
-Use all 5 steps of the tree
-If it is a statement, even if is has priority words in it, it could still be an evaluation, but if it is an action, it is a priority
When gathering data
Decide if it is NEED to know or GOOD to know
If unsure if it is a priority or evaluation question...
Just go down the decision tree anyway
When a patient is using crutches..
they should come to about 1-2 in below axillary
5 Ps
Perastesia (no feeling)
Pulselessness (no pulse)
Pallor (pale)
Paralysis (cant move)
-Added by kaplan instructor
Poikilothermia (feels cool to touch)
Mantoux test
TB skin test
People before..
Paperwork
Dialysis
Feel the thrill
Hypercalcemia
Can damage CNS
(8.5-10.5)
Contraindications for birth control
Circulatory issues
Pay attention to extreme words
ALL, NEVER, ALWAYS, INSISTS, IMMEDIATELY, SUDDEN, REQUIRED, NONE, MOST, ONLY, etc
Mongolian spots
Bluish-black pigmented skin on an african american infant
Always chart...
detailed observations (paint the oncoming nurse a vivid picture)
What happens when a pregnant female lays on her back?
It compresses the vena cava flat and can cause her to faint (feel dizzy and nauseous at first)
Should a pregnant women receive live virus injections?
No, it should be done after baby is born and the women should not get pregnant for atleast 4 weeks after
Elderly+Antibiotics+Foul smelling stools=?
C. Diff= highly contagious Gi infection.
Elderly clients are at a greater risk for C. Diff related to atrophy (shrinks) of thier GI cells. Antibiotics destroy normal flora = C. Diff has a party and grows in the elderly population
Fires
RACE: Rescue, Alarm, Contain, Extinguish
Environmental temp..
can change skin color
When using crutches
Think up with the bad and down with the good
When going up the stairs, advance the good leg first.
When going down the stairs, advance the bad leg first
Conpartment Syndrome
Think 5 Ps
When in doubt, ask yourself...
Is this the safest option
When Studying Pharmocology
Study the classifications of meds (Antihypertensives) and each family in that classification (ACE inhibitors/Beta blockers/Calcium Channel blockers/Diurectics). The classification tells you what the meds action is (antihypertensives- decrease BP). The family generally will all act the same, have similar side effects, nursing considerations (ACE inhibitors – dry cough is an adverse reaction). Understand the action and effects on the body. Pay attention to nursing consideration.
Strategy for answering questions
If your topic includes something you "suspect" is happening -> a data answer that "validates/confirms" (gives you concrete evidence of what you thought was happening) = an appropriate priority answer option. You want to confirm what you suspect before you implement thus that data answer helps you help the client/situation.
Decision Tree
To help you remember, and so you can take with you during your NCLEX
exam -
Use Your Hand! Raise it high and wave it--You have the answer!
-First finger - index finger = Step 1 Identify your topic *points you
in the right direction.
Read the stem only (question not the
answers)
rephrase into 2-3 of your own words
not sure - take
a look at your answer options for clues
-2nd Finger - Middle finger = Step 2 Data vs
Implementation
*this is usually the most difficulty step to
understand--that is why it is the middle finger ;-) *(Do you need more
date before you flip the person off or are you going to go ahead and
implement it?) Determine if you need more data or validate (confirm)
what you are thinking with more data or you need to “do” something
about the problem (implementation).
An "action" that
gives you data about the client or situation is a “data” answer option
(VS, physical assessment findings, asking questions, Lab
values/results, etc)
An "action" that does something
for your problem/situation and does not give you data = implementation
(sitting patient up, turning patient, give O2, give meds,
etc)
The NCLEX tests your thinking on "do you know when you
need more information (data) or do you know when you have enough
information and you need to "do" something for a
problem/situation (implementation)
If you have a mix (data and
implementations)--then you have the ability to prioritize and
eliminate answer options. The NCLEX is testing your
thinking!
Start with looking at the assessment answers first and
determine if you need more "data" in this situation, if it
makes sense for the topic, and if it may confirm "validates"
what you were thinking. Then the assessment is appropriate -- hold on
to it.
**Validation = "confirms" what you were thinking. An example is you have a client that is diabetic and jittery -- you think (“suspect”) possible "hypoglycemia". A data answer that "validates" what you were thinking would be "getting the blood sugar". The blood sugar gives you concrete evidence -**validation** of what you thought was going on. A data answer that “validates” is an appropriate priority answer option.
-3rd Finger -Ring Finger = Step 3 Maslow - Physical vs Psychosocial
*ring finger signifies marriage - thoughts/feelings, social
activities, emotions, love, belonging
Physical answer options are
needed to survive = air, water, food, shelter, safety,
etc.
Psychosocial answer options are not needed to survive =
emotions, thoughts/feelings, love/belonging, social activities,
emotional support, teaching for later use, expected
pain,etc.
Physical answer options take priority over psychosocial
answer options = Eliminate psychosocial answer options if they do not
make sense -> think "what will kill them first"
***
Expected pain is considered psychosocial but think better -> if
pain is indicative of being severe/sudden and/or a physical problem
(loss of life/limb/organ) then consider it physical. Severe pain can
cause “shock” which is a threat of loss of life.
4th Finger -pinky-Step 4 ABC's
*pinky = prioritize - Use the
ABC's, *pinky promise to prioritize
Airway, Breathing and
Circulation answer options take priority over other answer
options.
When you have all Physical answer left, use the ABC's to
prioritize your answer options.
** Your correct answer will
address the topic -> Think Better -- remember that if you have a
circulation problem, you need a circulation answer. If you have a
breathing problem, you need a breathing answer. Do NOT just go for the
breathing answers.
5th Thumb = Step 5 Evaluation
*it is your THUMBS UP--as long as
you think about what the outcome is and that it makes sense --you are
OKAY
What is the outcome, if I do this what will be the
outcome?
Does this make sense for my topic? Does it help me here
and now?
Is this safe and effective?
If I can do 1 thing and
walk away, will this help me help my client?
***Now, you can't raise that hand unless you have your
arm--**remember your arm is your content review
-for your hand to
work, you must have your arm--you must review content.
Use the
Decision Tree with every question. Questions can either be Evaluation
questions and/or Priority questions. With Evaluation questions – use
the shortcut Step 1 and Step 5 (know your topic and evaluate whether
it is a true/false statement). With Priority questions use all the
steps within the Decision Tree to find the priority answer. Steps 2
through 4 help you to prioritize and Eliminate answer options that are
not priority to find the best answer option. Also remember to think
about priority questions as “If I can do 1 thing and go home”.
You CAN do it –the Decision Tree will help you think better and get you were you need to be. Stay in control of every question and be confident with the strategies you have learned and practiced. Remember –as long as you are getting question = you are still in the game –don’t give up.
Think before you answer...
Is your topic a physical or psychosocial topic? your answer should match
i.e You want to know if your client is in pain.. Topic: pain (psychosocial) Answer: Ask you client to rate the pain (psychosocial)
A wrong answer would be.. Observe your clients urinary cath.. It didnt say your client was unconscious so you would ask first.
RICE
Rest Ice Compression Elevation
(moderate ankle sprain)
Balanced suspension traction
Weights should be hanging freely
DASH Diet
Dietary Approaches to Stop Hypertension
-fruits, veggies, potassium, decreased salt, etc
PEG Tube
Percutaneous Gastrostomy Tube
-sewn in
-you want to compare tube length to the measurement recorded after insertion to verify placement
-want in high fowlers
-warm feeding to room temp
Tubes
Remember, tubes are just an extension of your patient, observe before reporting, unless life threatening
ie Patient with a urinary cath complains of having the need to urinate... You will want to observe for kinks, etc
*Never secure tubing to bed linens or rail but upper abdomen is okay
Isometric
Same length
-So if your patient was preforming isometric exercises you would want the muscle to stay the same length, no stretching, so i.e placing the foot on the ground and pushing down, it is cramping the calf muscle but it is not stretching it
COAL
Cane Opposite Affected Leg
-Remember up with good, down with bad
-Cane should be at the level of the greater trochanter
If a patient has had a long leg fracture...
Shortness of breath is indicator of fat embolism
-24-72 hours post fracture is highest risk
If high respiratory rate with some apnea is a answer, it is not right. Even though apnea may be more severe than shortness of breath, you have to read the whole answer. The high respiratory rate is compensating for the apnea. So, in this case, shortness of breath is more extreme
"Do not explore" Therapeutic Communication.
What does it mean?
It mean exploring the patients delusions or hallucinations
Depression-- aceSS
Lower case-- decreased
-appetite
-concentration
-energy
Upper Case-- Increased
-Social Isolation
-Sleep
Withdrawal Tip
No matter the substance, withdrawal is the opposite of the effect of the substance
i.e Alcohol is a depressant, so therefor, the withdrawal effects will be stimulation.. cant sleep, diarrhea, shaky hands, tremors, etc
Alcohol Withdrawal
CNS stimulation-- excitability-- mild symptoms occur 6-12 hours after last drink
Tip on Cocaine
Stimulant will effect the heart-- tachycardia
Stages of Grief-- SAR
Shock and disbelief
Awareness of the pain (loved one was experiencing)
Restitution/Resolutions
TIP
If the face is red, raise the bed
If the face is pale, raise the tail
(trouble breathing--face will be read-- raise the HOB)
(If in shock--face is pale--trendelenburg--feet up head down)
When positioning.. think..
What are you trying to prevent?
What are you trying to promote?
Urine specific gravity
1.002 and 1.030
The higher the # the less fluid--dehydration-- urine is more concentrated therefor weights more
The lower the # the more fluid--more diluted--fluid overload--weights less
Urine output
Minimum- 30ml/hr (not normal but stable)
Normal: 1500mL/day (about 62.5ml/hr)
Heart Failure
Left--Lungs
Right--Rest of body
Erbs Point
Left sternal border, 3rd intercostal space
--Think.. E backwards is 3 (and it rhymes)= 3rd intercostal space
Valve sounds
All People Eat Taco Meat
Aortic
Pulmonic
Erbs point
Tricuspid
Mitral (bicuspid or apical)
Homonymous Hemianopsia
Can happen with a stroke
-Loss of half of the vision in both eyes and is common with Unilateral Neglect
-patient may turn head side to side when eating
Herbals
If its got a G it'll make 'em bleed
-Ginko, Garlic, Ginseng, etc
St johns wart
Contraindication for blood thinners because it can act like vit K
MRI concerns
Metal in the body (M&Ms) (MRI & Metal)
-Pearcings, Intra-uterine implant, pacemaker, etc
For a Fem-pop bypass..
You never want to remove the dressing just reinforce (you cant see insertion site)
-If you believe the patient may be bleeding internally, check BP
Side Effects vs Adverse Effects
SE- more common, less severe
AE- more intense, more life-threatening
Cephalosporins and Penicillin
Are cousins, share some of the same reaction
Patient that is allergic to one may be allergic to the other
What lab to look at with Warfarin?
INR
What lab to look at with Heprin?
PTT
Think--Ptt--squish the 2 Ts together (tt) and you have an H (heprin)
Ace Inhibitors
Give them Ace they will cough in you face
-Common adverse reaction is dry cough
Stupor
Not responsive
Albuterol
Stimulates lungs--stimulates side effects--tachycardia
Think--did we stimulate TOO MUCH? Is patient stable?
Nitropatch
Should be removed at night to reduce the chance of tolerance build up
NCLEX land
Is a perfect world, you have everything you would ever need
-keep personal experience out!
-You only have 1 patient unless otherwise stated
When answering
Eliminate wrong answer first
-Answer must relate to topic
-If one part of the answer is wrong, The WHOLE thing is wrong
-Is this the safest answer?
-no "What-ifs"
-If question says left or right side, take your hand and place it on that side so that you dont forget
Vertical Chain of command
When supervisor is notified
Strategy for answering Risk factor questions
Who is at high risk?
Go through each answer and make a tally for each risk in that answer and at the end put the number of tallys in order and boom you have your answer
Peripheral vs Central Cyanosis
Understand that "core measure" (inside the body) gives us the best info on client status. Environmental temp can change skin color. note the pattern--ear, hands, and lips are on the periphery/Conjuctivae is encased in the body (core)