False
State consumer protection agencies are charged by Congress with the
broadly
stated goal of preventing unfair and deceptive trade practices
False
Advertising that appears to be based on factual evidence will not be
deemed
deceptive even if it is not reasonably supported by evidence
True
A sanction known as counter-advertising requires a company to
advertise anew
to inform the public about earlier misinformation.
False
Advertising that contains an endorsement by a celebrity will not be
deemed
deceptive.
False
Deceptive advertising does not occur in the online environment.
False
Puffery constitutes deceptive advertising.
False
The Consumer Product Safety Commission is the primary agency that
issues
regulations on food labeling.
False
Labels on fresh meats are not required to indicate where the food originated.
False
Restaurants must post guidelines on the number of calories that an
average
person requires daily.
True
The Federal Reserve Board of Governors has issued a regulation that
governs
credit provisions associated with sales
contracts—Regulation Z.
True
Merchants must issue a refund within a specified period of time when
a
consumer cancels an order.
True
The Food and Drug Administration must ensure the safety of new medications.
True
The Consumer Product Safety Commission conducts research on the
safety of
individual consumer products and maintains a
clearinghouse on the risks
associated with various products.
False
The Food and Drug Administration does not have the authority to
directly recall
any food products that it suspects are tainted
but must rely on the producers to
recall items.
True
Insurance companies must spend at least 85 percent of all premium
dollars from
large employers on benefits and quality improvements.
False
Credit can be denied solely on the basis of race.
True
Account numbers on credit-card receipts must be truncated (shortened).
True
A credit-card company must send monthly bills to cardholders
twenty-one days
before the due date.
False
Major credit reporting agencies must provide consumers with free
copies of their
own credit reports every six months.
True
A debt-collection agency is someone who regularly attempts to collect
debts on
behalf of someone else, usually for a percentage of the
amount owed.
a. federal and state law
Through careless manufacturing practices, Metalworks Company makes
and
distributes unsafe products that are sold to Nabi and other
consumers. This may
be subject to sanctions under
a. federal and state law
b. federal law only
c. no law, according to the principles of freedom to contract
d. state law only
d. none of the choices
Slow-Brew Coffee Company sells coffee and related beverages. The
company's
ad contends that ambitious businesspersons "Drink
Us & Rise Up in the World!' "
The Federal Trade
Commission would consider this ad to be
a. false and misleading
b. impermissibly vague and general
c. a deceptive half-truth
d. none of the choices
d. none of the choices
SmartPhone Company's ad states that its product is "The Best
that Money Can
Buy." Because of this ad, the Federal Trade
Commission is most likely to issue
a. a cease-and-desist order
b. a counter-advertising order
c. a multiple product order
d. none of the choices
b. a multiple product order
Mouth & Gums, Inc. (CSI), engages in deceptive advertising when
it markets its
product Oral Rinse as able to kill germs over long
periods of time. In an action
against Mouth & Gums, the firm
is ordered to stop its false advertising of Oral
Rinse and other
products. This is
a. counter-advertising
b. a multiple product order
c. a "cooling-off" law
d. a validation notice
b. draft a formal complaint
Spicy Salsa, Inc., complains to the Federal Trade Commission (FTC)
about an
ad broadcast by Tangy Taco Sauce Company, Spicy Salsa's
competitor. The
FTC investigates and concludes that the ad is
deceptive. The FTC's next step is
to
a. conduct negotiations between the competitors
b. draft a formal complaint
c. issue a cease-and-desist
d. permit Spicy Salsa to broadcast similarly deceptive counter-advertising
c. possible fines by the Federal Communications Commission
Medi-Insurance Company faxes ads to Nancy and other individual
consumers
without the recipients' permission. This is subject to
a. a cease-and-desist order by the Federal Trade Commission
b. no sanctions
c. possible fines by the Federal Communications Commission
d. rescission on the order of the Federal Reserve Board
d. warranted by the nature of the food
Sweet Treats, Inc., wants to market a new snack food. On the
product's label,
standard nutrition facts are
a. prohibited
b. required
c. strictly voluntary
d. warranted by the nature of the food
a. a restaurant chain with twenty or more locations
Sweet Treats, Inc., wants to market a new snack food. On the
product's label,
standard nutrition facts are
a. a restaurant chain with twenty or more locations
b. a food distributor with twenty or more customers
c. a food processor with twenty or more products
d. a food producer with twenty or more acres
d. the Food and Drug Administration
Nature's Food Market sells groceries. Metro Snacks & Drug Store
sells groceries
and fills prescriptions. The party with the
chief responsibility to prevent unsafe
food and drugs from being
sold is
a. nature's Food Market and Metro Snacks & Druge STore
b. Metro Snacks & Drug Store only
c. the Federal Trade Commission
d. The Food and Drug Administration
d. remove the tool from the market
Grid Tool Company makes and sells tools. One of the tools is believed
to be
hazardous. The appropriate government agency may require
Grid to
a. export the tool and sell it only abroad
b. increase the price to cover the cost of any injuries or damage
c. reduce the price to indicate the hazard to consumers
d. remove the tool from the market
d. the Truth-in-Lending Act
Grover signs an installment contract with Home Appliance Store to
finance the
purchase of new kitchen appliances—stove,
refrigerator, dishwasher,
microwave, and toasteroven—for $3,999.
This transaction is subject to
a. no federal law
b. the Fair Credit Reporting Act
c. the Telecommunications Act
d. the Truth-in-Lending Act
d. Truth-in-Lending Act
Tory borrows $10,000 from USA National Bank to remodel a room in her
home.
This transaction is subject to
a. no federal law
b. the Consumer Leasing Act
c. the Consumer Product Safety Act
d. the Truth-in-Lending Act
d. the car loan, the home repair loan, and the retail installment sale
Cecilia borrows $20,000 from Debit & Credit Union to repair her
home and to buy
a car. She buys a laptop from eStuf Store in a
transaction financed by the seller.
If these parties are subject
to the Truth-in-Lending Act, Regulation Z applies to
a. the car loan only
b. the home repair loan only
c. the retail installment sale only
d. the car loan, the home repair loan, and the retail installment sale
d. race
QuikPay Inc. extends credit to consumers. QuikPay is subject to the
Equal Credit
Opportunity Act, which prohibits credit
discrimination based on
a. intelligence
b. education
c. income
d. race
d. not liable for any amount
Jasmine receives an unsolicited credit card in the mail and tosses it
on her desk.
Without Jasmine's permission, her roommate Ilene
uses the card to buy a new tablet for $500. Jasmine is
a. liable for $500
b. liable for $250
c. liable for $50
d. not liable for any amount
b. an assessment of damages
In the ordinary course of business, Loan2Buy Corporation offers
credit to Mai
and other consumers and reports on the loans to
credit agencies. To save time
and money, Loan2Buy generally does
not correct or update its reported
information. This is most
likely to result in
a. a levy of a nominal fine
b. an assessment of damages
c. an order of rescission of the loan contracts
d. no sanctions
c. the Fair Debt Collections Practices Act
Debt & Loan Collection Agency calls Ethel several times a day,
and sometimes
in the middle of the night, about an overdue bill
that a Furniture4U store turned
over to Debt & Loan for
collection. This is a violation of
a. no federal law
b. the Fair and Accurate Credit Transactions Act
c. the fair Debt Collection Practices Act
d. the Truth-in-Lending Act
a. no federal law
Lucy takes out a student loan from Midtown Bank. When she fails to
make the
scheduled payments for six months, Midtown advises her
of further action that it
will take. This violates
a. no federal law
b. the Fair and Accurate Credit Transactions Act
c. the Fair Debt Collection Practices Act
d. the Truth-in-Lending Act
a. no federal law
Kip opens an account at a Lotsa Goodies Store, and buys a digital
music player
and other items, but makes no payments on the
account. To collect the debt,
Mako, the manager, contacts Kip's
parents. This violates
a. no federal law
b. the Fair and Accurate Credit Transactions Act
c.the Fair Debt Collection Practices Act
d. the Truth-in-Lending Act
c. the Fair Debt Collection Practices Act
The credit department of Discount Retail Stores Inc. calls Emmett at
work about
an overdue bill. Emmett's employer objects. Discount
Retail's credit department
continues to call Emmett at work. This
is a violation of
a. no federal law
b. the Fair and Accurate Credit Transactions Act
c. the Fair Debt Collection Practices Act
d. the Truth-in-Lending Act