Business AS Level - Operational Management Flashcards


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created 1 year ago by Mihai
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Operational Management
updated 1 year ago by Mihai
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1

INTELLECTUAL CAPITAL

Intangible capital of a business, including:

  • human capital (well-trained & skilled employees)
  • structural capital (databases, informational systems)
  • relational capital (suppliers, customers)

2

LEVEL OF PRODUCTION

Number of units produced during a time period